Public Safety Officer

POSITION TITLE: Public Safety Officer

DEPARTMENT: Public Safety

REPORTS TO: Public Safety Supervisor

LOCATION: 41st Street Shelter 

SALARY: $21/hr

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year.

At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope.

Job Summary

The position of Public Safety Officer supports Covenant House NY's mission to foster and maintain a safe and secure environment for its clients, staff, and visitors. Public Safety Officers will be required to execute a number of comprehensive and integrated security measures and countermeasures. Officers must be able to adapt physically and psychologically to Covenant House NY's changing needs and priorities.

DUTIES AND RESPONSIBILITIES

(Responsibilities to include, but not limited to the following)

• Understand and follow the safety procedures.

• Detect problems and report information to appropriate personnel

• Communicate effectively, both in writing and orally

• Gather data, compile information, prepare and write reports

• Knowledge of searching procedures and safety inspections

• Conduct safety patrols in and around buildings as assigned

• Basic computer knowledge required, i.e., Microsoft Word, Excel, etc.

• Operate all departmental equipment, including radios, cameras, computers, and online applications.

• Listen and communicate calmly, effectively, and courteously in emergency and non-emergency situations.

• Respond to calls for assistance with urgency

• Conduct emergency drills according to prescribed procedures

• Comfort in enforcing crowd control procedures

• De-escalate/intervene in physical/verbal altercations

• Flexibility to work weekends, evenings/overnights, and holidays

• Performs other duties as assigned and/or needed.

KNOWLEDGE, SKILLS, & ABILITIES

• At least one year of security experience required

• College degree, preferred. High School diploma or its equivalent, required.

• Public Safety Officers MUST possess and maintain New York State security guard licensure throughout the course of their employment, including participation in, and successful completion of, any legally mandated training, including but not limited to on-the-job training and/or annual in-service requirements. This also applies to additional training, licenses, and certifications obtained before and during employment.

• CHNY is not responsible for security guard license fees

• Exhibits strong customer service skills.

Benefits

Covenant House New York offers a rich package of benefits including but not limited to:

• Medical
• Vision
• Dental
• Life & Supplemental Life Insurance
• Short and Long-term disability insurance 
• Eligibility for medical benefits begins on the date of hire
• PTO includes three weeks of vacation in the first year, ten holidays, 13 sick days, five personal days, and birthday days off
• 403b with employer contribution after 12 months

Covenant House New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We believe that diverse perspectives drive innovation, and we are dedicated to providing a work environment free from discrimination and harassment where everyone feels respected and valued. If you need assistance or an accommodation due to a disability, contact us at deptpeopleandculture@covenanthouse.org.