Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

Under the general supervision of the Learning Experience Manager/Team Leader, the Jr. Learning Experience Designer supports content creation to successfully drive the credit union’s efforts in the design and implementation of engaging and effective learning content. This role provides direction on instructional design models, adult learning theories, training analysis, training effectiveness metrics, and prepares Learning & Development Specialists to successfully deliver the designed content. This individual will also develop and sustain strong partnerships with the Learning & Development Team and other organizational key stakeholders as needed for curriculum development.  

What You Will Be Doing:

1. Apply knowledge of adult learning theory to identify appropriate training across a wide audience base and learning styles
2. Assist with creating learning content for traditional, online, self-paced and blended approaches
3. Analyze and assess performance focusing on continuous organizational learning and development needs
4. Create and develop competency-based learning content focusing on performance support solutions that promote practice, retention, and application of new skills and knowledge
5. Collaborate with Learning Experience Designer to design learning objectives and goals for success. Maps these to appropriate learning modality to build a robust training curriculum
6. Support a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives
7. Support communication plans designed to positively influence or change behavior; develops tailored messaging and identifies appropriate distribution channels
8. Conduct content reviews with stakeholders to ensure accuracy and validity of all training deliverables
9. Perform all duties and maintain all sensitive data with the highest standard of confidentiality and professionalism
10. Display mutual respect, trust, and dignity, acting in the best interest of the credit union at all times. Display solid ethics and integrity

About You:

1. Understanding of adult learning and all aspects of instructional design for various formats, including instructor-led, and various types of performance support
2. Proven knowledge of Instructional Design theory, iterative development processes, basic visual design principles, and evaluation methods
3. Understand adult learning facilitation skills, process improvement know-how, and ability to project ideas
4. Strong organizational skills and ability to build/set schedules and adhere to projects
5. Excellent listening skills and customer service attributes
6. Must possess clear and effective oral and written communication skills

What You Will Need:

1. Minimum of one (1) year of related job experience, financial industry experience preferred
2. Degree in Instructional Design, or related field required. Related job experience, relevant certifications or completion of a specialized course of study at a business or trade school may be used in lieu of educational requirements
3. Knowledge of basic design tools such as Canva
4. Basic knowledge of AI and prompt engineering
5. Proficiency in PowerPoint and Word Processing programs
6. Knowledge of credit union industry and previous financial industry experience preferred
7. Independent travel is required to complete duties and attend training as necessary
8. A valid Driver’s License is required

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Full Salary Range:

Richland, WA: $25.11 - $37.67

Spokane, WA: $24.34 - $36.50

*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)