Primary Responsibilities:
The Resident Director (RD) is directly responsible for the administration, academic, and social learning environment of the residents in the Alice Holloway Young Commons. The RD is a member of the Student Services Division and is employed by the MCC Association, Inc. This is a full-time professional, 10-month, live-in position. The RD collaborates with student staff (Resident Assistants) and professional staff to create a supportive, challenging, and rewarding community environment where students can live and learn.
Essential Basic Functions:
Fundamental job responsibilities for the position of Resident Director include having the ability to: (1) travel between residential areas and other campus facilities; (2) direct and respond to fire alarms and other emergencies; (3) manage the physical conditions of the residence hall facilities; (4) operate a computer system using various software applications; (5) ascend and descend multiple flights of stairs. Basic functions necessary for the position in the area of communications include the ability to: (1) read reports, gather and analyze data and compile information for written reports; (2) prepare written memorandum, documents, and forms needed in the operation and management of the residence halls; and (3) communicate effectively, both orally and written, with residents, families, visitors, faculty, staff, and community agencies and members.
Responsibilities:
General:
• Oversee day-to-day operations of a residence hall
• Supervise a student staff of Resident Assistants
• Participate in day, evening, and weekend duty coverage
• Ensure students are compliant with the Residence Life Policy Manual and College policies
• Establish and maintain office hours to provide visibility and address resident needs and concerns
• Develop and maintain positive relationships with both residents and student staff, which promote ongoing communication, mutual support, and respect
• Maintain effective positive relationships with all College departments
• Attend individual and group staff meetings with professional staff members and participate in ongoing staff development activities
• Manage situations involving various psychological, emotional, medical, or other safety-related emergencies or incidents in the residence halls
• Design and implement proactive approaches to assist with the development of community values and ethical standards such as respect, courtesy, and compromise
• Support all student issues within the building community, including interpersonal conflict, roommate mediation, student development, and resident crises, while making appropriate referrals as necessary
Judicial:
• Complete reports as requested by the system
• Review, input, and respond to information in the judicial database, Maxient
• Conduct necessary conduct hearings, complete database entries with official documentation
Operations:
• Assist with room selection and the assignment process
• Assist with student staff hiring, training, and professional development
• Conduct assigned responsibilities associated with checking in/out students and other administrative processes related to occupancy
• Assist with hall documentation related to physical building management and inventory control, e.g., work orders, room condition reports, and log of emergency calls
• Assist with maintaining correct records of all building keys and facilitate lock changes and key distribution
• Conduct fire drills and safety inspections in conjunction with the Public Safety and/or Emergency Health Services
• Assist with postal mail delivery, pick-up, and distribution
• Maintain and communicate a weekly up-to-date occupancy report containing available rooms and room changes
• Assist Public Safety and Photo ID in maintaining proper student access to the residence halls using the Security Desk system
Programming:
• Complete the programming model as assigned by the Assistant Director of Housing
• Participate in building and campus-wide programming efforts
• Maintain accurate programming records for the hall
• Assist in monitoring and maintaining the residence hall programming budget
• Submit required programming receipts and paperwork to the MCC Association, Inc. Accounting Office promptly
Student Personnel:
• Collaborate with the department regarding the selection, training, mentoring, development, recognition, and evaluation of Resident Assistants and student staff
• Collaborate with the department regarding the selection, training, and evaluation of Night Desk Attendants (NDAs)
• Collaborate with the department regarding the supervision, training, and evaluation of student office aide(s) and mail clerk(s)
• Conduct weekly individual and group staff meetings with RAs
