DIRECTOR OF DEVELOPMENT SERVICES

BRIEF DESCRIPTION OF THE JOB:

Provide management oversight of the primary functions of the Development Services department.  Ensure that the department’s projects, duties, customer service, and performance goals are achieved within the assigned areas of supervision.

ORGANIZATIONAL RELATIONSHIPS:

• Reports to:  Assistant City Manager.
• Responsible for: Permitting, Planning, and Code Departments.
• Supervises: Planning Manager, Permit Supervisor, Code Enforcement Officers, some Downtown/Main Street functions.
• Works closely with other departments and has frequent contact with representatives of various governmental and business entities and the general public.

ESSENTIAL DUTIES:  This is a description of the way this job is currently performed; there is potential for accommodation.

• Oversight and management of all development services related tasks, projects, applications, customers, and staff.
• Oversight of all department staff including delegation of assignments, performance management, training, etc;
• Research and implement best practices to achieve the goals identified in the City’s adopted development policies;
• Develop SOP's, performance measures, track and provide regular reporting on the Department’s progress toward the implementation of adopted goals and policies including the comprehensive plan;
• Serve as staff liaison to assigned boards and commissions including attending public meetings;
• Manage tasks, projects, and contracts with third party firms including plan review and inspections, urban design, staff augmentation, etc;
• Oversee the preparation of the departmental budget and monitor expenditures and funded programs;
• Resolve customer issues; and
• Performs other duties as assigned.

KNOWLEDGE AND ABILITIES:

Knowledge of:

• Texas laws and municipal development ordinances and processes related to: zoning, platting, site development, building permitting, building inspections and code enforcement.
• Community development principles and best practices.
• Customer service principles and best practices.

Ability to:

• Collect, analyze, interpret, and report data;
• Write clear and concise reports;
• Communicate effectively, work effectively with developers, property owners, engineers, architects, general contractors, sub-contractors, other city staff, personnel in other governmental agencies, as well as members of the public;
• Effective small group presentations;
• Read and interpret plats, building plans and codes, site plans, blue-lines, etc;
• Read and comprehend ordinances, laws, and other miscellaneous policies and regulations.
• Manage multiple complex analytical and strategic projects in a timely manner.
• Maintain superior customer service.
• Establish and maintain positive relationships with co-workers, citizens, volunteers, land owners, developers, contractors, tradespersons, etc.;
• Performance requires significant team work. 
• Assign and delegate work
• Measure performance of assigned staff.

ACCEPTABLE EXPERIENCE AND TRAINING:

• Bachelor’s degree from an accredited university or college in a related field such as building construction science, planning, geography, political science, or public administration. Master's Degree in a related field is preferred.
• Minimum of 5 years progressively responsible experience in a municipal development services department. Must have prior experience with managing complex analytical and strategic projects, working on organizational change and continuous improvement projects, along with experience in all aspects of City development processes.
• Or any equivalent combination of training and experience that provides the required knowledge, skills and abilities.

CERTIFICATES/LICENSES REQUIRED: 

• Texas Class C driver’s license required.
• Certified Building Official; or American Institute of Certified Planners certification preferred

Please include resume and cover letter with your application.