Temporary Administrative Assistant

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center! 

Job Summary:

The Community Resources department coordinates all fundraising, marketing, and volunteer engagement for Bill Wilson Center.  The annual Adopt A Family program connects caring donors to Bill Wilson Center clients who would otherwise receive few, if any, gifts for the holidays. This position is temporary from September 2025 through January 2026.  The hours will fluctuate from 20 per week to 40 per week (40 hours during busiest time, Nov/Dec)

Essential Duties/Responsibilities:

• Recruitment and outreach, though phone, email and site visits, to organizations, agencies, and companies to engage donors with Adopt A Family.
• Cultivate new donor contacts for program.
• Speaking engagements to donor groups, companies and organizations to promote Adopt A Family.
• Assist with day-to-day tasks: returning phone calls, responding to emails, and other administrative tasks as needed.
• Data entry, thank you letters and other duties using Excel, Word, and a donor database.
• Maintain Excel and donor database of all Adopt A Family information.
• Assist with contacting Bill Wilson Center case managers and donors, including visits to assist using the Roonga website.
• Assist with matching profiles and donors through Roonga.
• Help with finding days and times for gift drop off and gift pick up using the Picktime website.
• Transport items to donated warehouse space, main offices and other locations.
• Must be available to work up to 40 hours per week, during gift drop off and gift pick up weeks.
• Other duties as assigned.

Education and Experience:

High school diploma or equivalent

Required Skills/Abilities:

• Strong customer service skills are a must, at all times. Must be highly organized.  Required to be comfortable on the phone with donors.  At ease speaking in front of groups. Mandatory to increase new donors (cold calling) and maintain positive relationship with current donors. Excellent computer, data entry, writing and communication skills required.
• Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. 

Physical Demands:

• Must be able to move up to 40 lbs
• Driving is a requirement with a valid California drivers license with access to a personal vehicle that can be used for company business.

Work Environment:

• Must be able to multitask and manage attention to detail, during heavy distractions at both the office and at warehouse (during toy drop off and gift pick up times).

Salary Range:

$22 per hour.

Employee Benefits & Perks:

We offer a generous compensation package for full-time employees that includes the following:

• 4 Weeks Accrued PTO
• 14 Paid Holidays Per Year
• Paid Health, Dental, Vision & Voluntary Life Insurance Plans
• Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
• 401 (K) Retirement Plan
• 24/7 Employee Assistance Program
• Upward Career Mobility
• Discounts and Savings through Tickets At Work and LifeMart  

EEO:

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.