Rangers will observe, report and respond to safety related incidents in SkyPark. Areas of responsibility include SkyPark, SkyPark Camp & RV Resort and SkyPark Weddings. Ranger will enforce all rules and regulations within the park to ensure guest and employee safety. Rangers will report to the Ranger Supervisor and Manager.
The position posted is temporary and requires availability to work the graveyard shift (10pm-6am).
Responsibilities
- Observe, report and respond to safety related incidents in SkyPark.
- Monitor SkyPark camera systems.
- Monitor Entrance and Exit points of SkyPark and keep areas locked when needed.
- Distribute keys and checks from Safety Office.
- Open/lock park buildings at specified times. Set A/C and heaters to their required temperature when opening and closing buildings.
- Assist Inventory with all deliveries to the park. When Inventory is not here, assist delivery drivers to ensure product is stored in its proper location.
- Answer department phone as Safety Dispatch and forward message to appropriate individuals.
- Assist IT with the generator when power outage occurs.
- Keep department entrance and exits clear of snow or debris.
- Know and enforce all safety rules in SkyPark at Santas Village.
- Physical role, pushing, pulling, bending twisting, and kneeling.
- Prolonged standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions.
- Strong written, verbal (including radio skills and etiquette), and interpersonal communications skills.
- Provide excellent Guest Service.
- Ability to build relationships and work cohesively as a team.
- Work with multiple departments and different levels of leadership.
- Assist guests/employees in all areas of the park and report medical incidents to EMT Rangers.
- Problem-solve, remain composed and effective in stressful situations.
- Respond to incidents and assist guests/employees during safety & emergency situations.
- Assist with parking lot traffic and parking lot trash.
- Handle end of day cash bags, change requests and refill safety cash bags when Finance is unavailable.
- Maintain department documentation and investigation forms in accordance with SkyPark policy.
- More than 70% of shift is spend outdoors and performed during inclement weather and on challenging terrain.
- May be required to operate SkyPark motor vehicles.
- May be required to lift up to 250lbs (with assistance).
- Maintain confidentiality for guests/employees.
- May be exposed to body fluids and other biohazards and are expected to use universal precautions to avoid contamination. Frequent bending, stooping, reaching, pushing, and bending.
- Additional duties designated by the Ranger Supervisor/Manager, Assistant General Manager or General Manager.
