Veterans Care Coordinator

Job Description: The Veterans Care Coordinator ensures that our veterans and their families receive compassionate, strengths focused, and person-centered treatment with the scope of practice regulations governing the CMHC’s, including the use of evidence-based practices. Assist veterans with establishing and maintaining a healthy support system, living environment and financial stability. Provide services while following HIPAA, CMS, state, federal, and all other applicable regulations. provide outreach to local active duty armed forces members and veterans, assisting with obtaining necessary skills through basic living skills training and services, including housing, transportation, food, medications, psychiatric and other healthcare needs.

What you'll be doing: 

• Provide care to veterans that is consistent with the minimum clinical guidelines promulgated by the Veterans Health Administration.
•  Visit participants in their environment to assess progress, provide instruction, support, and direction.
• Provide crisis intervention, family education, and transportation for consumers as needed.
• Complete assessments, service needs plans, and complete documentation of services in a timely manner in EHR. Conduct individual and family psychoeducation, collaborate with internal and external partners for continuity of care, conduct follow-ups, and provide linkage to community resources.
• Acquire knowledge of consumer medications and potential side effects and learn individual consumers’ triggers and signs of decompensation and/or relapse.
• Complete other duties as assigned.

This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.

What we're looking for:

• Bachelor's degree or better in counseling, psychology, social work, etc.
• Knowledge of community resources and social service agencies, advocacy, crisis de-escalation and intervention techniques, and an understanding of trauma informed, recovery-oriented, and evidence-based practices.
• Demonstrated experience with diverse populations receiving behavioral health treatment, including delivery of treatment to individuals with severe mental illness, substance use disorders, neurodiverse conditions, and psychosocial needs (poverty, homelessness, justice involvement, etc.)
• Strong organizational skills and the ability to work with a multidisciplinary team in a demanding and dynamic environment.
•  Effective time management skills, strong communication, collaboration, and relationship skills to effectively engage with consumers and their families and community partners, and the ability to deal with difficult or demanding situations in a friendly and constructive manner.
• Excellent problem-solving skills with the ability to analyze alternative solutions and work to resolve issues in a timely manner

Benefits

What we offer:

• Competitive medical, dental, and vision premiums
• State Retirement participation through RSA plus an optional 457b plan with a company match
• Nine (9) paid holidays throughout the year
• Ability to continually accrue up to 15 days of PTO a year (unused rolls over)
• Company-paid Group Life and AD&D insurance and Long-Term Disability
• Licensure reimbursement
• Tuition discounts through learning partnerships with Athens State University and Capella University

We care for those impacted by behavioral health disorders

We are committed to one another through collaboration

We are optimistic problem solvers who do what it takes to get the job done.