- Covers assigned territory by pursuing customer retention, development, and satisfaction
- Secures orders by locating new prospects, determining needs, highlighting, and explaining benefits of equipment, and emphasizing the advantages for partnering with the Company
- Helping customers solve problems, providing technical assistance as needed, and assisting in estimating jobs
- Following-up with customers to update them on new products and/or product developments
- Keeping informed on new contracts and opportunities
- Establishing and maintaining strong and positive relationships with customers; settling complaints
- Attending industry exhibits, demonstrations and meetings and assisting with booth set-up as-needed
- Staying apprised of new products developed by the company and by competition
- Informing supervisor and other related managers of changes affecting his/her job performance and/or overall Company success
- Maintaining call schedules, preparing quotes and sales orders accurately and timely
- Following-up on all leads, contract lettings and inquiries; and following-through on potential sales deals
- Communicating with Company personnel, such as service, parts, and administrative personnel to
discuss customer issues or potential for parts and service sales
- Ensuring that equipment is correctly delivered and meets all sales conditions as agreed
- Taking prompt action to render timely service in case of any deficiencies
- Collaborating with the Sales Manager(s) and Marketing/Advertising to develop and promote Specials, featured items and/or services
- Working closely with the Credits/Collection group regarding the condition of customer accounts and contracts financing
- Attending educational and training programs covering company policies, department objectives,
products services and programs, and professional salesmanship and personal growth
- Controlling travel, telephone, and entertainment expenses, maintaining accurate expense
records with receipts and submitting them in a timely manner
- Controlling travel, telephone, and entertainment expenses, maintaining accurate expense
records with receipts and submitting them in a timely manner
Job Skills Competencies:
- Self-starter that’s highly motivated are required for success
- Willing to work in a competitive, commission-based position
- Makes time for continuing industry education and shares knowledge internally
- Must possess strong business ethics to include insider trading prevention knowledge
- Outstanding record-keeping abilities to manage credit card expenses, receipts, and vehicle reimbursement program
- Ability to use software products for reporting all business expenses
- Professional and competent written and verbal communication skills
Physical Requirements:
- Position requires some travel and occasional overnight stays
- Ability to type data into a computer or cell phone
- Ability to remain seated and alert in a vehicle for extended time periods
- Must be able to tolerate occasional outdoor work when showing equipment to customers
Ability to set-up display booths at trade shows