Multi-Unit Manager Arizona

Multi-Unit Manager reports directly to the Director of Operation and acts as the keystone for the Arizona region. This position provides functional, technical or process leadership to multiple stores within Houston region. Area Development Manager has overall responsibility for the area P&L and is directly responsible for the operational performance, as well as providing guidance, training, and performance management for all subordinating personnel.

As the key regional management, this role plays a significant role in shaping the strategic agenda for the Retail Operation. It leverages available resource to create outcome - closing the performance gap between the as is and the to be.

Required Skills and Abilities

• Demonstrated willingness to learn and adapt - to take on new responsibilities in a rapidly changing environment.
• Excellent interpersonal skills, with high self-confidence and able to clearly analyze and communicate complex information.
• Familiarity across multiple administrative function (Human Resources, Finance, etc.) preferred.
• Strong general tool set - including but not limited Mathematics, Computer Proficiency, etc. – preferred.
• Maintain and foster an owner mentality among self and all subordinating managers.
• Strong familiarity with new store opening process - from site selection, recruitment, training to store opening.
• Experience in management of high volume stores, in direct supervision of ten (10) or more employees.
• Ability to travel on a regular basis with overnight stays, up to 25% of the time.

Essential Duties and Responsibilities

• Lead the people development effort for the 85°C retail team; manage management turnover rate; select and recommend the promotion and hiring of Store Management.
• Control and supervise all P&L activities within the assign area; analyze operation performance and market data to drive overall sales.
• Liase between the local management teams and the corporate administration; conduct meeting to assist management communication and address operating goals.
• Establish, measure and refine Quality, Service and Cleanliness key performance objectives; visit assigned store locations to ensure compliance to all 85°C policies and procedures.
• Evaluate and document management performance, including semi-annual performance review, pay administration and disciplinary action.
• Lead the enhancement and execution of training plans for 85°C store openings; provide support and guidance before and during store openings to ensure smooth and efficient operation.
• Collaborate with California headquarter to establish key foundations for local operation.

Qualifications

Minimum Education: Bachelor's degree in Business, Finance Hospitality Management, or related field.

Minimum Experience: Five (5) years management experience in Drink/Bakery, Restaurant or Fast-Food capacity.

Benefits

We offer opportunities for advancement, a comprehensive benefits package which includes Health insurance, Vacation/Sick pay, 401K and Management bonus options.

This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.