Permit & Licensing Clerk

JOB TITLE: PERMIT & LICENSING CLERK

PERMITS DIVISION – DEVELOPMENT SERVICES

 GENERAL STATEMENT OF JOB

Under general supervision, performs a variety of specialized clerical/administrative work in support of activities of the Permitting and Licensing Division of the Development Services Department. Work involves routine clerical functions, including assisting customers at the front counter, processing one-sheet Building Permits, processing payments, answering Department phone calls and emails, maintaining files, compiling data for reports, creating reports, forms and spreadsheets, computer data entry and other specialized functions or duties as assigned by the Director. Reports to the Building Official.

 SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

• Provides primary administrative and clerical support to the Building Division. Assists in maintaining building permit records and files, assisting in the assignment of Building Permits to the Plans Reviewers and building inspections to the Inspectors. Utilizes computerized data entry equipment and word processing, spreadsheet and/or file maintenance programs to enter, store, create and/or retrieve information as requested or otherwise necessary.

• Maintains a variety of files, filing and retrieving materials as requested or as otherwise necessary; compiles data for technical reports, and submits to supervisor or governing agencies as required.

• Screens and independently handles calls and visitors, answering inquiries/complaints and providing information and assistance as needed. Prepares routine form-letter correspondence necessary for the building site plan review and building permitting administrative processes.

• Requires cross-training with department staff to provide backup and additional support as required, which includes knowledge of the Business Tax Receipt (BTR) administrative functions and processes.