Billing Specialist - AD042

Title: Billing Specialist - AD042

Location: RiverHouse - 211 SE Caruthers St, Portland, OR 97214

Schedule: Mon-Fri 9-5p 

Wage Range: $21.50-$27.00 non-exempt, hourly 

If you are a motivated and dedicated Billing Specialist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.  

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Billing Specialist enters medical, mental health, and addictions charges for all NARA NW facilities by auditing authorizations, diagnosis, copayment, payment allocation, insurance option, and eligibility of coverage. Researches and resolves denied and rejected insurance claims. The Billing Specialist processes payments and refunds.

What you will do:

· Follows up on outstanding insurance A/R accounts.

· Reviews EOBs, researches, and resubmits claims.

· Verifies eligibility using online websites.

· Keys in tickets and reviews associated reports.

· Enters traceable tracks/notes on work tickets.

· Bills secondary carriers.

· Directs work to a specific batch for processing.

· Files batches.

· Processes bad debt write-off tickets.

· Submits and files claims to DSHS.

· Trains and gains proficiency on new and updated internal and external systems and databases.

· Works collaboratively, and maintains professional boundaries with clients, other NARA staff, team members, and treats everyone with respect and dignity at all times.

OTHER DUTIES AND RESPONSIBILITIES:

· Processes other revenue cycle projects and tasks as requested.

· Performs other duties as assigned.

We would like to hear from people that have:

· High School Diploma or General Education Diploma required.

· Experience with OHP, Medicare and managed healthcare.

· Intermediate to advanced proficiency with MS Office applications.

· Demonstrates a high level of accuracy and attention to detail.

· Demonstrates knowledge of HIPAA regulations and patient confidentiality.

· Knowledge of medical terminology.

· Skilled in basic math and knowledge of general accounting procedures.

· Knowledge of customer service principles and practices

· Proficient in data entry and management.

· Ability to operate a 10-key and type 35 wpm.

· Ability to operate a multi-line phone.

· Demonstrated ability to complete documentation in accordance with governmental regulations and laws, and NARA NW policies, procedures, guidelines and best practices.

· Must pass a pre-employment or for cause drug tests.

· Must pass criminal background and DMV checks.

5. PREFERRED EDUCATION AND EXPERIENCE:

· Medical Billing Certificate preferred.

· Minimum of 1-year medical office billing experience required. Familiarity with CPT, ICD-10, and HCPCS preferred.

· Highly proficient in the use of practice management software, Athena Practice (previously Centricity) preferred.

· Experience working within the Native American/Alaska Native community

What’s in it for you?

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25^th!

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. 

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 14 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account 
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go to Careers – NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that’s all!
3. Feel free to contact recruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process.

NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need.

NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.

Consistent with NARA NW’s sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart

Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position’s activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.