Collections Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Collections Manager, the Collections Assistant performs critical accounting and billing functions for RiseBoro Community Partnership, a non-profit developer and property manager providing affordable housing to thousands of tenants across New York City. Specific responsibilities include:

· Submit lease renewals to subsidy agencies and track approvals with monthly follow up for any unpaid increases.

· Coordinate with Leasing Manager/Code Compliance team on Section 8 lease renewals status to ensure timely contract rental increases.

· Submit rent increases for PBV section 8 units/properties in accordance with each subsidy agency requirement and track approvals.

· Mail Urgent Arrear Notices to all residents on a bi-monthly basis.

· Assist the Collection Managers Team with Security deposit reconciliations of all properties across.

· Respond to residents with all utilities timely.

· Assist tenants with registration for Rent Café on-line rental payment process and troubleshoot issues.

· Serve as back up for recording and banking of rent receipts and subsidies.

· Analyze rental ledger and maintain tracker.

· Participate in departmental project meetings as directed by the Collections Manager

· Make/request adjustments to tenant ledgers and submit to Collections Manager for approval.

· Perform administrative responsibilities including updating the property management/accounting system portal with the most current information/documentation

· Create profiles for new tenancies within the Yardi Systems portal and track tenant move-outs

· Support Collections Manager in managing commercial accounts.

· Other related duties as assigned by the Collections Manager or a designee

COMPETENCIES

· Demonstrated experience in bookkeeping or accounting

· Ability to work independently and collaboratively

· Proficient with Microsoft Office Suite, including Excel and Yardi

· Excellent oral and written communication skills

· Excellent organizational skills and attention to detail

· Strong customer service and interpersonal skills

· Ability to problem solve and manage time effectively

· Self-motivated, proactive, eager to learn, and able to take direction

· Bilingual Spanish and English proficiency preferred

· Commitment to RiseBoro’s mission, vision, and values

· Commitment to work that supports communities that have experienced systemic oppression and bias preferred (i.e. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION and EXPERIENCE

· Bachelor's degree in accounting or relevant field and a minimum of two (2) years of bookkeeping or accounting experience preferred

· Associate’s Degree in accounting or relevant field and at least five (5) years of experience in accounting or bookkeeping

· Any combination equivalent to education and experience that provides the required knowledge and skills may be considered qualifying

EQUAL EMPLOYMENT OPPORTUNITY (EEO)/AFFIRMATIVE ACTION POLICY STATEMENT

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.