The Unit Manager - RN oversees the nursing operations and provides leadership for a designated unit within a healthcare, long-term care, or assisted living facility. This role involves managing nursing staff, ensuring high-quality patient care, creating and implementing individualized care plans, and ensuring compliance with all regulatory standards. The Unit Manager - RN collaborates with interdisciplinary teams to ensure the physical, emotional, and psychosocial well-being of all residents in the unit.
Key Responsibilities:
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Leadership and Supervision:
- Supervise and manage the nursing staff, including RNs, LPNs, and Certified Nursing Assistants (CNAs), ensuring they provide high-quality care.
- Conduct performance evaluations, provide feedback, and offer coaching and professional development opportunities for staff.
- Create staff schedules, ensuring adequate coverage for each shift while managing time-off requests and overtime.
- Address staffing issues, such as call-offs, and provide timely solutions to ensure proper coverage and care delivery.
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Patient Care and Management:
- Oversee the care of residents, ensuring that each patient receives individualized, comprehensive care in accordance with their care plan.
- Conduct assessments of residents' conditions and update care plans accordingly.
- Work collaboratively with the interdisciplinary team, including physicians, therapists, and social workers, to ensure coordinated care.
- Provide direct nursing care when necessary, such as administering medications, treatments, and performing clinical procedures.
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Care Plan Development and Implementation:
- Develop and update care plans based on resident assessments, ensuring they align with residents' medical, emotional, and psychological needs.
- Participate in resident care conferences, advocating for appropriate care interventions and adjustments to treatment plans as needed.
- Ensure all nursing staff follow care plans, delivering services in a timely, respectful, and safe manner.
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Compliance and Documentation:
- Ensure compliance with federal, state, and local regulations, including nursing care standards, infection control protocols, and resident rights.
- Maintain accurate and complete documentation in the electronic health record (EHR) system, ensuring compliance with regulatory and facility standards.
- Conduct regular audits of clinical documentation to ensure completeness and accuracy.
- Prepare for and participate in facility inspections, surveys, and audits, implementing corrective actions when needed.
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Quality Assurance and Improvement:
- Monitor and assess the quality of care provided in the unit, identifying areas for improvement and implementing corrective measures.
- Lead quality improvement initiatives, including infection control measures, fall prevention programs, and pressure sore management.
- Regularly review resident outcomes, care processes, and staff performance, making recommendations for improvements in care delivery.
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Resident and Family Relations:
- Serve as the primary point of contact for residents and their families regarding care plans, health status updates, and other concerns.
- Address resident and family concerns promptly and professionally, escalating issues to facility leadership when necessary.
- Ensure that residents' dignity, privacy, and personal preferences are respected, and that they are treated with compassion and professionalism.
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Collaboration and Communication:
- Collaborate with other department heads and healthcare professionals to ensure that residents receive holistic care.
- Communicate regularly with staff, residents, and families regarding any changes in care plans, treatments, or overall health status.
- Participate in interdisciplinary care meetings, care planning sessions, and quality assurance discussions.
