Make Line Crew

Guest Service

• Consistently behave in accordance with the mission, values, beliefs, and ideals of Pokemoto
• Demonstrate ability to be dependable and conscientious including reporting to work on time, working diligently as part of the team, and displaying integrity toward guests and coworkers
• Ability to work as part of a team, collaborating on complex items and issues to ensure a positive outcome
• Ensure that ALL guests feel welcome and are given responsive, friendly, and courteous service at all times
• Interpersonal skills to interact with a variety of people and create a welcoming and inviting environment for guests and coworkers
• Calm demeanor to work in a high-stress, fast-paced environment
• Accountability for the bowls and products they prepare, consistently meeting or exceeding the expectations of management and guests

Food Quality & Safety

• Knowledge of and prior experience with food safety procedures, including safe temperatures at which ingredients must be kept and to which food must be prepared to avoid foodborne illness
• Ensure ingredients and final products are fresh
• Follow recipes, including accurate measuring, weighing, and mixing ingredients
• Present, garnish and arrange final bowls and products to guests
• Maintain a clean and safe work area, including handling utensils, equipment, and dishes
• Correctly handle and store dry goods, ingredients, and food
• Properly organize and store products as they are delivered
• Maintain food safety and sanitation standards

Requirements

• Ability to stand in one place for hours at a time
• Manual dexterity and hand-eye coordination to handle tools, such as knife techniques for chopping, slicing, cutting, and dicing
• Prior experience controlling cash and other receipts by using our Point of Sale (POS) and adhering to cash handling and reconciliation procedures in accordance with Pokemoto policies and procedures
• Execute opening and closing procedures according to checklists and standards
• Set up workstations with required ingredients and equipment
• Monitor station inventory levels and replenish as needed
• Comprehension and organization to follow direct orders and recipes and to correctly prepare bowls and products to the establish standards of the restaurant
• Be able to frequently stand, reach, bend, sweep, stoop and occasionally lift up to 50 pounds

Job descriptions are intended to provide a basic understanding of the essential functions of the job, it is unreasonable to believe that it is a complete or exhaustive list of the responsibilities and tasks needed on a daily basis to be effective and successful in the role. You may be assigned other reasonable duties and tasks to ensure the efficient and effective operation of the restaurant.