988 Crisis Call Specialist

Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?  If you want to join our team where community is at the heart of what we do, come join the WMMHC team and make a difference! 

988 Crisis Call Specialists provide emotional support, resources, and intervention for people seeking help from the 988 Suicide and Crisis Lifeline. Call Specialists offer unconditional emotional support, complete risk assessments by using a person-centered approach, gather information while maintaining rapport, and collaborate to create a safety plan or provide resources.   

Full-time 988 Crisis Call Specialists are eligible to participate in a comprehensive employee benefits program that includes paid time off, health insurance, life and long-term disability insurance, health and dependent care reimbursement accounts, a 403 (b) retirement account with a company match, and other voluntary coverage options. 

988 Crisis Call specialists have excellent communication, critical thinking, problem-solving, and time management skills and remain calm in crises.   

Minimum Qualifications:

• High School Diploma or equivalency. 
• Minimum of one year (1) related experience
• Ability to pass a background check upon offer of employment

Western Montana Mental Health Center proudly provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, covered veteran status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.