Client Intake Specialist

The Client Intake Specialist at Western Montana Mental Health Center is responsible for managing client intake processes and supporting accounts receivable operations. This role involves verifying insurance eligibility, benefit assignment creation, processing intake paperwork, claims creation, processing billing batches for submission, and handling claim adjustments, denials, and authorizations.  

This full-time position comes with eligibility to participate in a comprehensive employee benefits program that includes paid time off, health insurance, life and long-term disability insurance, health and dependent care reimbursement accounts, a 403 (b) retirement account with a company match, and other voluntary coverage options. 

Attention to detail, organizational skills, and knowledge of medical billing procedures are essential. Client Intake Specialists must be comfortable working independently in a fast-paced office environment and demonstrate strong problem-solving and critical thinking skills.  By ensuring accurate and efficient financial workflows, the Client Intake Specialist supports our mission to provide accessible, high-quality mental health care across the region.

Minimum Qualifications:

• A High School Diploma or equivalent is required.
• Two (2) years of experience in insurance authorization, verification, and related billing functions.
• Comprehensive knowledge of Medicare, Medicaid, and other insurance programs.
• Proficiency in standard computer applications for data entry, organization, and communication. 
• Ability to pass a background check upon offer of employment.
• A valid MT Driver’s license and a good driving record are preferred but not required.

Western Montana Mental Health Center proudly provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, covered veteran status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.