Knowledge and Skills:
Experience: Six months to two years of similar or related experience. Education: A two-year college degree
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills: Decision-making, problem-solving and effective time management is a must. Excellent interpersonal, oral communication and customer service skills are required. Ability to maintain confidential information in a professional manner is required. Good written and oral communication skills are required.
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items.
Work Environment: Regular exposure to favorable conditions such as those found in a normal office.