Service BDC/Appointment Coordinator - Tonkin Hillsboro CJDR

Business is booming here at Tonkin Hillsboro Chrysler Jeep Dodge Ram, and to help accommodate growth, our dealership is looking to add a Service BDC/Appointment Coordinator to our team.

This position will primarily focus on phone-based duties, including both inbound and outbound calls, and managing service appointments. While prior automotive experience is a plus, we also welcome candidates with experience in reception or high-volume call centers. The ideal candidate will be highly reliable, customer-focused, and organized.

Service BDC/Appointment Coordinator Job Responsibilities

• Answer inbound calls and assist with appointment scheduling.
• Coordinate and schedule service appointments for our guests’ vehicles.
• Confirm appointments with guests and send reminders when needed.
• Ensure accurate information is entered into our system.
• Follow up on pending appointments and reschedule when necessary.

Service BDC/Appointment Coordinator Benefits and Compensation

In addition to competitive pay, we are proud to offer

• Top-tier benefits, including Health Insurance starting at under $100 per month.
• Dental, Vision, Pet and Company-Paid Life Insurance
• Employee Assistance Plan
• 401k with Company Match
• Generous Paid Time Off that accrues from Day 1
• A robust selection of voluntary benefits!
• Employee pricing for you and your family on vehicles, service and parts.

Service BDC/Appointment Coordinator Qualifications

• High School Diploma.
• 1 year of prior customer service experience.
• Strong organizational and multitasking skills.
• Proper phone etiquette and excellent communication skills.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready to take that next step in your career – Apply Now!