Mechanical Parts Counter Sales - Tonkin Parts Center

Have you worked in the retail auto parts world at O'Reilly, AutoZone, Napa, or Carquest? Looking to move beyond retail store hours and gain a better work-life balance? Tonkin Parts Center is offering a rare opportunity for an seasoned Mechanical Parts Counter Sales Associate to join our team—no nights, no weekends, no walk-in customers, and work in a professional office setting.

About the Role:

At Tonkin Parts Center, we specialize in providing OEM parts to mechanical repair shops across the Pacific Northwest. Our 150,000 sq ft warehouse stocks over $19 million in inventory from top manufacturers like Toyota, GM, Ford, Honda, Nissan, Subaru, and more.

We’re seeking a motivated, customer-focused professional to handle inbound sales calls, assist with parts lookups, and build long-term relationships with our shop customers. You’ll be part of a team that values accuracy, urgency, and exceptional customer service.

Why Join Us?

• Competitive pay with room for growth
• Work with a knowledgeable and supportive team
• Modern facility with a huge inventory and strong supplier relationships
• Be part of a respected, long-established organization in the Pacific Northwest
• Have the opportunity to learn 15+ manufacturers parts systems.
• Learn to use electronic parts ordering software like, Repair link, CCC, OPS Trax, OEC- Collision Link, and Parts Trader. 

Mechanical Parts Counter Sales Job Responsibilities

• Assist Wholesale Customers: Provide friendly, professional, and efficient service to wholesale clients, helping them select the required parts or accessories.
• Locate or order parts as needed, ensuring timely fulfillment of customer orders.
• Prepare and process invoices for parts to be delivered to wholesale customers.
• Collaborate with the Parts Department to ensure timely delivery of orders and manage inventory levels.
• Special Orders: Process special order parts requests and follow up on back-ordered items.
• Develop and maintain strong relationships with existing wholesale customers to foster loyalty and repeat business.
• Develop a deep understanding of automotive parts and their applications, staying updated with the latest industry trends and product developments.
• Provide technical assistance and guidance to customers in selecting the right parts, identifying upselling opportunities to increase revenue.

Mechanical Parts Counter Sales Compensation & Benefits

Pay: Up to a 6-month training wage of $3,800.00 to $4,200.00 (DOE) per month while you learn!  Then you will move to a Base Salary + Commission pay plan that has an opportunity for double or more!

Along with competitive pay, we offer…

• Performance pay, where you control your future earnings!
• Competitive hourly pay with the potential for overtime pay.
• Health Insurance starting at under $100 per month.
• Dental, Vision, Pet, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Mechanical Parts Counter Sales Qualifications

• Prior Experience: Experience in auto parts retail or a-like settings is preferred.
• Customer Service Skills: Strong verbal and written communication abilities to assist customers effectively.
• Organizational Skills: Ability to manage multiple tasks and maintain an organized workspace.
• Technical Proficiency: Familiarity with Microsoft Outlook and any inventory management software.
• Attention to Detail: Accuracy in processing orders.
• Team Collaboration: Ability to work effectively as part of a team.
• Mentally Challenging: This job will challenge your skills and give you an opportunity to grow professionally!
• High School Diploma or Equivalent: Minimum educational requirement; further certifications are advantageous.
• Adaptability and Willingness to Learn

Corporate Hiring Requirements: Must be 18 years or older & have a clean driving record with a valid driver’s license, able to pass a criminal background check.

If you're looking for a role that offers variety, flexibility, and a supportive team environment, we’d love to hear from you!