Main Line Service Advisor - Ron Tonkin Hyundai

At Ron Tonkin Hyundai, we’re proud to be part of the Tonkin family of dealerships, delivering exceptional customer service and high-quality vehicles to drivers throughout the Gladstone area and beyond. Our service department is fast-paced, high-volume, and customer-focused, and we’re looking for a professional, energetic Main Line Service Advisor to join our team.

As a Main Line Service Advisor, you’ll be the critical link between our customers and our service technicians. Your goal is to ensure every customer has a smooth, transparent, and positive service experience from drop-off to pickup. This is an exciting opportunity to work with a trusted brand in a dealership that values teamwork, integrity, and career growth.

Main Line Service Advisor Responsibilities

• Greet customers and assist with their service needs in a professional, courteous manner
• Listen and communicate effectively to understand vehicle concerns and maintenance requests
• Write repair orders and ensure accurate documentation of concerns, recommendations, and work performed
• Provide service estimates and explain work needed clearly and honestly
• Coordinate with technicians and monitor the status of ongoing repairs
• Keep customers informed throughout the repair process
• Promote additional service opportunities based on vehicle needs and history
• Close repair orders and handle payment transactions
• Follow up with customers to ensure satisfaction and encourage future business

Main Line Service Advisor Compensation and Benefits

Pay Range: $7,500 to $10,000 a month!

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits. 
• Employee pricing for you and your family on vehicles, parts, and service.

Main Line Service Advisor Qualifications

• Previous service advisor or automotive service experience required
• Strong communication and customer service skills
• Ability to work in a high-volume, fast-paced environment
• Team-oriented with a positive, professional attitude
• Basic automotive knowledge; Hyundai experience is a plus

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.

If you’re ready to start your career as our Main Line Service Advisor – Apply now!