Warranty Admin - Tucson Subaru

Tucson Subaru is looking for a detail-oriented and dependable Warranty Administrator to support our fast-paced Service Department. This important role involves processing Subaru warranty claims accurately and efficiently, helping ensure smooth day-to-day operations. If you have previous dealership or Subaru warranty experience, along with strong computer, clerical, and organizational skills, we’d love to hear from you and tell you more about joining our team!

Why Work for Us?
At Tucson Subaru, we take pride in creating a supportive, team-oriented workplace where employees feel valued and empowered. We’re a well-established dealership known for our commitment to customer satisfaction, community involvement, and employee growth. When you join our team, you’ll enjoy:

• A positive and respectful work environment
• Ongoing training and support to help you succeed
• The chance to work with a trusted brand and a dedicated team that cares about doing things the right way

Warranty Admin Key Responsibilities:

• Process and submit Subaru and extended warranty claims in a timely and accurate manner.
• Ensure all warranty documentation complies with Subaru’s requirements.
• Review repair orders for claim eligibility and accuracy.
• Reconcile warranty receivables and maintain accurate records in the accounting system.
• Post warranty credits to the dealership’s computer system.
• Manage rejected claims by resubmitting with corrections or obtaining proper approvals.
• Follow up on outstanding claims to ensure prompt payment.
• Tag, track, and log warranty parts with required details (RO numbers, dates, etc.).
• Coordinate shipment or proper disposal of warranty parts per Subaru guidelines.
• Maintain organized warranty records and service files.

Warranty Admin Compensation and Benefits

Along with competitive pay we offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company Paid Life Insurance.
• Employee Assistance Plan.
• 401k with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Warranty Admin Qualifications:

• Previous experience processing Subaru or dealership warranty claims strongly preferred
• Proficient with dealership management systems (DMS) and Microsoft Office (Excel, Word, Outlook)
• Strong clerical and data entry skills with high attention to detail
• Excellent organizational and time management abilities
• Ability to multi-task and work efficiently in a fast-paced environment
• Strong communication skills and a professional, customer-focused attitude
• Ability to work independently and as part of a team
• High school diploma or equivalent required; additional administrative or automotive training is a plus

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Be part of a dealership that’s driven by integrity, teamwork, and a passion for excellence—join Tucson Subaru today