As a hotel breakfast host/attendant, you'll be responsible for preparing and serving breakfast, maintaining a clean and organized dining area, greeting guests, and ensuring a positive breakfast experience, while adhering to hotel standards and health regulations.
Here's a more detailed breakdown of the role:
Key Responsibilities:
- Preparation and Service:
- Set up and break down the breakfast buffet or serving area.
- Ensure food and beverage stations are well-stocked and replenished throughout the breakfast service.Â
- Prepare and serve breakfast items, including coffee, tea, and other beverages.Â
- Maintain a clean and organized dining area, including tables, chairs, and serving stations.Â
- Clear and reset tables efficiently and courteously.Â
- Adhere to all health and safety regulations related to food handling and storage.Â
- Guest Interaction:Â
- Greet guests warmly and provide a positive and welcoming atmosphere.Â
- Answer guest questions about breakfast menu items and dietary restrictions.Â
- Assist guests with seating and ensure a smooth and efficient breakfast experience.Â
- Respond to guest needs and special requests in a timely and professional manner.Â
- Inventory and Stock Management:Â
- Monitor and replenish food and beverage items to ensure a continuous and attractive presentation.Â
- Maintain accurate inventory records of breakfast supplies.Â
- Order and restock supplies as needed.Â
- Cleaning and Maintenance:Â
- Clean and sanitize the breakfast area, including tables, chairs, and serving stations.Â
- Empty trash receptacles and dispose of waste properly.Â
- Clean and store equipment according to hotel standards.Â
- Other Duties:Â
- Assist with other tasks as assigned by management.Â
- Maintain a professional and positive attitude.Â
- Provide excellent customer service to all guests.