Electronic Banking Specialist

Job Summary: This role is responsible for the processing of electronic files and completion of the day-to-day functions of the department, includes providing customer support for all electronic transaction activities. Work hours are Monday through Friday, generally from 9:00 a.m. to 6:00 p.m., but may vary.

Duties:

• Complete processing of the following in an accurate and timely fashion: ACH, wire transfers, foreign wire transfers, foreign cash letters, incoming and outgoing cash letter files, check adjustments, coin & currency orders, large dollar return notifications, accounting data, and end-of-day wire reconciliations.
• Ensure compliance and audit requirements are followed as identified by internal policy and/or federal rules and regulations, such as OFAC, NACHA Operating Rules, BSA/AML, and Privacy.
• Provide exceptional customer service.
• Complete other duties as assigned.

Qualifications and Requirements: The requirements below are representative of the knowledge, skill/or ability required to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Two (2) years of experience in bank operations is preferred with an emphasis in electronic payments
• Knowledge of Federal Reserve software is preferred, but not required
• Have or attain industry certifications such as: Accredited ACH Professional (AAP) or National Check Professional (NCP).
• Must be detail oriented.
• Must have the ability to multi-task in a fast-paced environment, meet multiple deadlines and maintain accuracy.
• Communicate effectively and professionally with customers and fellow staff members.
• Work as a team player.
• Strong knowledge of MS Office applications is essential.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These requirements are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.