Job Summary: The Property & Casualty (P&C) Practice Group Leader is responsible for the strategic direction, performance, and growth of the P&C division within the firm. This individual oversees the service teams, drives initiatives, maintains carrier relationships, ensures compliance and operational excellence, and fosters a high-performing, client-centric culture. The Practice Leader serves as a key executive in achieving organizational objectives across the property & casualty vertical.
Duties & Responsibilities
Strategic Leadership & Business Development
- Set vision, direction, and strategic priorities for the P&C practice group.
- Develop and execute growth strategies for both new business and client retention.
- Collaborate with the National Sales team and Industry Leaders
producers to identify target markets, refine value propositions, and deepen client relationships.
- Monitor industry trends and market conditions to adapt strategies accordingly.
Team Management & Development
- Lead, mentor, and manage teams of account executives, service leaders, and support staff across the firm.
- Establish performance goals, monitor KPIs, and conduct regular evaluations
- Build and continue to refine an overall structure that supports the needs of the P&C practice and define role clarity across the firm
- Foster a collaborative and accountable team culture focused on continuous improvement.
Client & Market Oversight
- Ensure exceptional client experience through oversight of service quality and operational delivery.
- Assist with key accounts and serve as executive sponsor for complex or high-profile clients.
- Along with the Head of Carrier Relations, maintain strong relationships with insurance carriers, underwriters, and external partners to ensure access to competitive products,
and support and compensation.
Operational & Financial Performance
- Drive revenue growth, profitability, and operational efficiency within the practice group.
- Develop and manage budgets, forecasts, and business plans for the P&C division.
- Ensure compliance with licensing, E&O guidelines, and industry regulations.
Process Improvement & Innovation
- Evaluate and improve workflows, technology use, and team structure to enhance efficiency.
- Champion the adoption of tools and resources that support productivity and client service excellence.
- Lead initiatives related to digital transformation, automation, and analytics
