Job Summary: The Property & Casualty (P&C) Practice Group Leader is responsible for the strategic direction, operational performance, and growth of the P&C division within the firm. This individual will drive initiatives, maintain carrier relationships, ensure compliance and operational excellence, and foster a high-performing, client-centric culture. The ideal candidate is a seasoned leader with deep knowledge of the property and casualty insurance industry and a proven ability to develop strategy, streamline processes, and drive scalable operational performance across a large team.
Duties & Responsibilities:
Strategic Leadership
- Set vision, direction, and strategic priorities for the P&C practice group
- Develop and execute growth strategies for the P&C Insurance Vertical
- Monitor industry trends and market conditions to adapt strategies accordingly
- Align operational goals with broader business objectives
Operational Strategy & Execution
- Ensure exceptional client experience through oversight of service quality and operational delivery
- Develop and implement operational strategies to support brokerage growth and profitability
- Collaborate with executive leadership on operational priorities and organizational goals, in alignment with broader business objectives.
- Implement organizational and process improvement strategies for all P&C service functions
- Integrate new and existing teams into operational structure
Team Management & Development
- Lead, mentor, and manage teams of account executives, service leaders, and support staff across the firm
- Establish performance goals, monitor KPIs, and conduct regular evaluations
- Build and continue to refine an overall structure that supports the needs of the P&C practice
- Define role clarity across the P&C practice
- Foster a collaborative and accountable team culture focused on continuous improvement
Operational & Financial Performance
- Drive profitability and operational efficiency within the practice group
- Develop and manage budgets, forecasts, and business plans for the P&C division
- Ensure compliance with licensing, E&O guidelines, and industry regulations
- Leverage data and analytics for continuous improvement
Process Improvement & Innovation
- Evaluate and improve workflows, technology use, and team structure to enhance efficiency
- Champion the adoption of tools and resources that support productivity and client service excellence
- Lead initiatives related to digital transformation, automation, and analytics
Financial Oversight & Reporting
- Contribute to budgeting, forecasting, and cost control initiatives
- Analyze operational expenses and recommend cost-efficiency strategies
- Provide regular reporting on operational metrics, team performance, and process improvements
