Intake Coordinator

PURSUE YOUR PASSION, Not Just Another Job!

Veterans Village of San Diego is looking for employees who are passionate about serving all veterans. Changing the life of a vet takes a whole lot of work. It also takes dedication and commitment to our motto: Leave No One Behind. But the rewards are out of this world! We work hard, but we also enjoy having fun together. If you wish to be a part of this team and are ready to work for a cause then VVSD is the place to start!

Compensation:

$22 per hour

Job Summary:
The Intake Coordinator meets with clients and assesses their eligibility and readiness to work with the SSVF Program.
Essential Duties and Responsibilities:
• Conduct in-depth assessment and intake assessment of all clients to determine program eligibility
• Identify housing barriers upon intake including but not limited to; tenant history, financial history, social supports, criminal history, employment history and other presenting barriers
• Prepare daily status reports and monthly reports
• Maintain demographic and other needed information regarding all clients seeking assistance
• Develop new resources for un-met client needs and program expansion in conjunction with SSVF case managers
• Conduct outreach to various community-based programs and organizations to discuss referrals and attend community-based and program based meetings
• Assure that each applicant is provided appropriate services or referrals and utilizes program components that are consistent with the clients service needs
• Establish and maintain both an intake schedule and if needed, a waiting list for prospective clients
• Respond to queries from prospective clients and referral sources in timely manner
• Other duties as assigned by supervisor

 Qualifications: 
• Minimum of a Bachelor’s degree in Human Services or Social Work or related field preferred 
• At least 6 months paid experience in Human Services field preferred 
• Must be proficient with Microsoft Word and Excel 
• Must have good data entry skills 
• Knowledge of HMIS a plus. 
• Prefer prior experience working with homeless population 
• Ability to prioritize competing responsibilities and thrive in a challenging situation 
• Able to change priorities at a moment’s notice 
• Prefer knowledge of community resources for veterans 
• Self-motivated and able to work with little oversight
• Team player 
• Able to work with diverse population 
• Basic understanding of veterans’ benefits and issues 
• Must be able to fluently read, write and communicate in English 
• Must be able to comfortably, both mentally and physically, perform all aspects of job description 
• Must be able to sit comfortably for long periods 
• Valid California driver’s license, current vehicle insurance 
• Must be able to pass background check and drug screen 
• Veteran Status a Plus! 

Physical Requirements: 
• Ability to bend and lift light objects 
• Ability to sit for extended periods of time while viewing a computer monitor 
• Dexterity of hands and fingers to operate a computer keyboard 
• Capable of hearing and speaking to exchange information 
• Seeing to read reports and data 
• Ability to speak English 
• Must be able to work in a noisy, busy environment.