SUMMARY:
This position will report to the Credit Manager. The individual will be crossed trained in several areas. Their responsibilities will include, but not be limited to, collections, cash application, credit review for existing customers, and process of new credit applications.
KEY RESPONSIBILITIES:
Collections – 50%
Contact customers with a persistent and professional approach
Responsible for collection activity for several plants and provide additional assistance where needed
Manage administrative issues with customers to obtain resolution in a timely manner
Limit bad debt reserve
Work closely with sales and customer service groups
Escalate problem accounts to Senior Credit Manager
Cash Receipts – 40%
Apply cash in multiple ERP systems
Reconcile and balance cash on a daily basis
Generate / maintain spreadsheets to ensure accuracy of cash application
Resolve discrepancies and short payments with the customer and our plant
Reporting / Special Projects / Process Improvements – 10%
Assist in month end reporting
Research and provide supporting documentation during audits
Participate in review of payment terms and credit limits and recommend revisions where necessary
Other duties as assigned