Our team is seeking a Front of House Supervisor who is a proactive leader and hospitality expert who represents our brands with a high level of professionalism. Being a confident and thoughtful decision maker while maintaining a calm, level-headed demeanor is a necessity for this role. They are solution seekers, clear communicators, and always prepared for anything that could happen.
A delegator who loves the energy of the events industry, our Event Supervisors are motivators, cheerleaders and time managers who can juggle lots of moving parts while keeping an eye out for the details. They appreciate knowing the core processes that make our events successful and will hold others accountable by coaching around the “why”. They will always take the time to make sure the team comprehends and follows our processes consistently.
This is a part time variable position with evening and weekend requirements
Our ideal candidate:
- Is approachable and balanced
- Advocates for what is right, not what’s easy
- Processes then operationalize information
- Always looks to improve the process
- Has accountability to results
- Embody the team-player mentality, is approachable, level and will thrive working with all types of personalities
Responsibilities - The Primary job of the front of House includes but is not limited to:
- Reading event paperwork and mentally preparing in advance of events
- Checking in and leading event staff in pre-shift meetings and training
- Delegating event tasks to appropriate team members and holding them accountable to responsibilities and checklists
- Ensuring the smooth Front of House flow of events from beginning to end
- Collaborating on event management with Bar and Back of House supervisors
- Ensuring that clients and guests timelines are managed correctly, and all contracted services are delivered during events
- Post-event cleanup and organization
- Submitting event reports with thoughtful professional feedback within 24 hours of event
