Incentives:
401K: 100% Matching 6%
Tuition Reimbursement: 100% of In-State Accredited Approved Program
Health, Dental, and Vision: Extremely affordable and robust health benefits.
ESPP (Employee Stock Purchase Plan): 15% discount on purchased stock at the lowest price of the quarter.
Job Summary:
We are seeking a technically skilled and motivated Junior System Administrator to support and maintain our IT infrastructure across physical, virtual, and cloud environments. This role is ideal for candidates with 1–3 years of experience in Windows system administration and end-user support. The successful candidate will assist in provisioning and deprovisioning systems, resolving technical issues, managing Active Directory, maintaining server and endpoint performance, and supporting key infrastructure tools such as SCCM, Intune, and VMware.
In this hands-on role, you will work on a variety of tasks including system patching, software deployments, backups, network troubleshooting, user account administration, and documentation. You’ll also contribute to IT initiatives and help ensure compliance with internal security policies and regulatory frameworks like CMMC. A foundational understanding of networking, system security, and virtualization is essential, along with a customer-focused attitude and a proactive approach to system monitoring and maintenance.
This is an excellent opportunity for someone looking to deepen their IT expertise in a fast-paced, production-focused environment while supporting both on-prem and cloud-based systems.
Duties/Responsibilities:
- Provisioning new users and systems (email, accounts, equipment) as well as deprovisioning.
- Assist in providing computer/network support relating to software and hardware problems reported by users
- Performing routine audits of systems and software.
- Maintain inventory of hardware and software assets and licensing compliance.
- Install new software applications or hardware coordinating third parties when necessary
- Performing backups and testing recovery.
- Create end user training for common IT tasks.
- Applying operating system updates, patches, and configuration changes to servers.
- Installing and configuring new server hardware and software.
- Monitor systems and endpoints using monitoring tools and respond to alerts proactively.
- Maintain and troubleshoot printers, scanners, and other peripheral devices.
- Assist in deploying IT infrastructure upgrades or department initiatives.
- Administration and routine maintenance for critical core services such as MS SQL server, Domain Servers.
- Adding, removing, or updating user account information and group memberships, resetting passwords, etc.
- Answering technical queries by users.
- Responsibility for security of network and server systems.
- Responsibility for documenting the configuration of the network systems and servers.
- Perform maintenance and updates to VMWare server infrastructure.
- Troubleshooting any reported problems with servers/network.
- Ensuring that the network infrastructure is up and running.
- Administration of email servers – adding/removing mailboxes and mailbox management.
Required Skills/Abilities:
- Familiarity with endpoint management tools (e.g, SCCM, Intune, PDQ Deploy) and OS imaging.
- Foundational understanding of computer systems and networking concepts, including basic knowledge of the OSI model, TCP/IP, DHCP, DNS, routers, switches, and system security best practices.
- Understanding of file systems and basic storage configurations (e.g., RAID, NTFS, Share Permissions).
- Know how with troubleshooting and root cause analysis in a complex and distributed environment.
- Strong problem-solving and analytical skills.
- Willingness to learn and adapt in a fast-paced IT environment.
- Capable of working independently and as part of a team.
- High attention to detail and commitment to system uptime and security.
- Strong sense of customer service and professionalism.
- Good communication skills, both verbal and written.
- Ability to prioritize tasks and manage time effectively.
Education and Experience:
- 1-3+ years of Windows system administration supporting a production environment.
- 1-2 years of IT helpdesk or desktop support experience with end-user troubleshooting (Tier 1/Tier2).
- Experienced with Windows Server 2012 and newer as well administration tasks, such as installation, configuration, management, lock down, security, patching and updating.
- Experience with Active Directory (Domain trust, site and services, group policy), IIS, DNS and other Microsoft solutions.
- Experience with ticketing systems (e.g, FreshService, ManageEngine, ServiceNow).
- Experience with Microsoft 365 Licensing and seat issuing.
- 1-3 years of virtualization experience – VMWare preferred.
- Experience with Azure or AWS infrastructure and cloud services.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, feel/reach with hands/arms, talk and hear.
The employee frequently is required to sit and walk. The employee is occasionally required to bend and stop, push and pull, reach above shoulder level, kneel, squat, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job to include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee is exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.
