Line Service Technician - Addison

Position Summary

The Line Service Technician supports all ground operations for inbound and outbound aircraft, flight crews and passengers. 

Essential Duties and Responsibilities

• Fuel aircraft in accordance with specifications and fuel quality control standards
• Qualify for and maintain Airport SIDA and valid driver’s license.
• Operate vehicles and golf carts.
• Tow and marshal aircraft
• Ensure aircraft are chocked, locked and secure.
• Perform aircraft lavatory and potable water service.
• Load/unload baggage
• Assist pilots with aircraft pre and post flight services.
• Top off fuel trucks and fill out proper fuel farm paperwork.
• Operate ground support equipment.
• Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming.
• Communicate clearly and concisely using two-way radios to relay messages.
• Sump trucks to check for water and contaminants daily.
• Ensure that all fuel trucks are fully prepared to operate safely and efficiently.
• Accurately make records of all fueling activities in compliance with current procedures.
• Maintain a clean and orderly flight line free of FOD and safety hazards.
• Provide basic security to people and property.
• Direct people, drivers and flight crews on ramp area
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Ability to interact with professionalism and discretion with clientele.
• Must be able to work independently and problem solve issues as they arise.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
• Skilled at managing customer demands and crisis with poise.
• Ability to deliver an exceptional customer experience which is at the core of Galaxy’s commitment to the Client.
• Ability to work in a team driven environment.
• Must be comfortable with working outdoors, day, night and in all weather conditions.

Experience and Education

• High School Diploma or equivalent (GED)
• One year work experience
• Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Valid driver’s license
• Experience using software programs such as TotalFBO and FlightBridge, preferred.
• Experience flight scheduling/dispatching in part 91 or 135 operation, preferred.