Service Technician

Who We Are

Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.  

Why Join Us? 

We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect: 

• Competitive hourly wage
• 401(k) with 6% company match
• Health and vision insurance 
• Company paid dental insurance
• Company paid AD&D and life insurance 
• Paid time off with rollover hours
• Referral bonus programs 

Job Summary

Pico Propane and Fuels in Carlsbad, NM is seeking an experienced Service Technician with a CDL. The service technician is responsible for the installation, repair, and maintenance of propane/fuel equipment, in addition to providing propane and/or refined fuel deliveries in a safe and efficient manner, with a key focus on customer satisfaction. 

To ensure success, one must have a willingness to multitask, a passion for customer service and the aspiration to be involved with building a local business. This will require excellent communication skills, a positive attitude in the face of challenges and the ability to execute on identified solutions. Above all else, personal safety and the safety of our customers must take on the highest priority.

Duties/Responsibilities: 

• Travels to customers' homes or place of business
• Prep, stage and Installs tanks for new customers
• Repairs equipment such as LP Furnaces, Water Heaters, LP appliances
• Suggests areas where equipment should be set up Site surveys
• Troubleshoots problems with existing equipment
• Tests old and new installation along with testing connections
• Provides customers with verbal and written operating instructions for new equipment
• Maintains equipment and cleans up after the job is complete
• Records and maintains stock levels
• Maintains the work vehicle and general maintenance of the vehicle

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Required Skills/Abilities:

• Proven work experience as a Fuel Delivery Driver and Licensed Service Technician
• Advanced knowledge of propane (LP) systems
• Ability to obtain the NM LP-3 propane certification within twelve (12) months of employment (if not already certified)
• Ability to obtain the NM Class 5 (service and installation) certification within twelve (12) months of employment (if not already certified)
• Willingness to learn and grow
• To uphold a customer culture that continually strives to exceed expectations
• Support growth and retention efforts
• Ability to solve problems and repair equipment on site
• Proficient in the Microsoft Office Suite
• Customer service oriented

Education, Certification, Licenses Required:

• High school diploma or equivalent required
• CDL A or B required
• Service Technician License, highly preferred but not required
• Must have a valid driver’s license with a clean driving record

Physical, Mental, and Behavioral Requirements:

The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job. 

• Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift. 
• Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift
• Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night.
• Frequent sitting, reaching with hands and arms 
• Must be able to speak and hear
• Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
• Must pass pre-employment screening and background check
• Position may require working evening hours and weekends as needed
• Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles and gases is common.

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.