New Home Sales Manager – Northern California

Full time Exempt 

Position Overview

The New Home Sales Manager is a pivotal role within residential real estate development, responsible for overseeing the entire sales process for new homes in an assigned development in Northern California. This individual will collaborate with a team of professionals, develop and implement effective sales strategies, and ensure exceptional customer experiences from first inquiry through to the closing of the home. Operating in a dynamic, highly-competitive market, the ideal candidate will possess deep knowledge of local housing trends, impeccable communication skills, and a passion for delivering dream homes to clients.

Key Responsibilities

• Foster a collaborative, high-performance culture that encourages professional growth and consistently achieves sales targets.
• Collaborate with VP Sales to execute, and refine sales plans in the assigned community, ensuring that company objectives are met. Analyze market trends and customer insights to adjust strategies as needed for maximum effectiveness.
• Oversee the client journey from initial contact through contract and closing, ensuring an exceptional level of service, timely communication, and seamless collaboration with the construction and customer care teams.
• Provide regular reports to senior management regarding progress, challenges, and opportunities.
• Collaboration with Other Departments: Work closely with marketing, construction, design, and finance teams to align sales objectives with overall business goals. Participate in project launches, model home openings, and community events.
• Compliance and Documentation: Ensure all sales processes comply with local, state, and federal regulations. Oversee accurate contract preparation, documentation, and adherence to corporate policies.
• Market Intelligence: Maintain up-to-date knowledge of market conditions, competitor activity, and buyer preferences in Northern California. Leverage data to inform product offerings and sales approaches.
• Community Engagement: Represent the organization at local events, real estate expos, and community gatherings to build brand awareness and foster relationships with stakeholders.
• Conflict Resolution: Address and resolve any concerns or issues raised by buyers, working to ensure satisfaction and maintain the company’s reputation for service excellence.
• Continuous Improvement: Identify areas for process improvement and innovation within the sales function, implementing best practices to drive competitive advantage.

About the Company: City Ventures is a residential real estate developer focused on repositioning underutilized real estate into residential and mixed-use housing in supply constrained coastal urban infill areas. City Ventures is a leader in sustainable construction and the pioneer of the solar all-electric home movement in California. The company owns or controls over 10,000 lots across California. City Ventures has 25+ active projects throughout the San Francisco Bay Area and is rapidly expanding, which offers significant professional development and growth opportunities to its professional staff.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: Minimum of 5 years in new home sales, with at least 2 years in a sales management role. Experience within the Northern California market is highly desirable.
• Licensing: Current California Real Estate License
• Technical Skills: Proficiency in CRM software, Microsoft Office Suite, and various sales and marketing tools. Familiarity with digital sales platforms used in the real estate industry.
• Communication: Outstanding verbal and written communication skills. Ability to interact effectively with internal teams, clients, trade partners, and community members.
• Leadership: Demonstrated ability to motivate, coach, and lead to exceed targets.
• Organizational Skills: Strong planning, time management, and multitasking abilities to manage multiple priorities in a fast-paced environment.
• Analytical Thinking: Highly developed analytical skills to interpret market data, forecast trends, and make data-driven decisions.
• Customer Service Orientation: Commitment to delivering outstanding customer experience and resolving issues with tact and professionalism.
• Adaptability: Capable of navigating and thriving amid change, ambiguity, and evolving market conditions.

Key Competencies

• Strategic Vision: Ability to see the big picture and set a course that aligns with company objectives and market realities.
• Negotiation Skills: Expertise in negotiating contracts, resolving differences, and achieving win-win outcomes.
• Technological Savvy: Comfort embracing technology for virtual tours, digital contracts, and online marketing campaigns.
• Emotional Intelligence: Skill in understanding and responding to client emotions, building rapport, and managing team morale.
• Problem-Solving: Resourcefulness in overcoming obstacles and addressing unforeseen challenges in the sales process.

Day-to-Day Activities

• Conduct regular huddles with the sales team to review goals, address challenges, and celebrate wins.
• Tour model homes and communities with prospective buyers, highlighting unique features and customization options.
• Review and approve client contracts, ensuring all details are accurate and expectations are set.
• Monitor sales traffic, conversion rates, and inventory levels, adjusting tactics as needed to meet objectives.
• Coordinate with the marketing team on promotional events, advertising campaigns, and lead generation efforts.
• Stay abreast of new home design trends and competitor offerings to ensure competitive positioning.
• Engage with buyers post-sale to ensure satisfaction and generate referrals.
• Report weekly and monthly performance metrics to upper management.

Compensation & Benefits

• Salary/draw:  $150K per year.

• Highly competitive base draw with performance-based bonuses or commissions.
• Comprehensive health insurance (medical, dental, vision).
• $25K Life Insurance.
• FSA plans and supplemental insurance plans
• 401(k) retirement plan with a 6% company match.
• PTO (paid time off) - 15 business days.
• Paid Holidays.
• Opportunities for professional development and advancement.
• Reimbursement for business-related mileage.
• $40 per month gym membership.
• $85 per month phone reimbursement.

About Northern California Market

Northern California is renowned for its diverse communities, thriving job market, and scenic beauty. The region’s real estate market is dynamic and highly sought after, characterized by varied buyers including first-time homeowners, move-up buyers, and retirees. Knowledge of local zoning, building codes, and market trends is helpful for success in this region.

EEO Statement:
City Ventures is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.