POSITION REQUIREMENTS:
- Successfully passes background check, pre-employment drug screening, an any pre-employment aptitude and/or competency assessment(s).
- Daily in-person, predictable attendance.
- Posses a valid U.S. Driver's License.
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EDUCATION/EXPERIENCE LEVEL:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred).
- Professional certifications such as ITIL, Microsoft Azure Administrator, CISSP, or PMP are highly desirable.
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QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES:
- 7+ years of progressive IT experience with at least 3–5 years in a leadership or management role.
- Proven experience overseeing enterprise infrastructure, networking, and cloud environments (Microsoft Azure, Microsoft 365, Windows Server).
- Strong background in IT operations within industrial, energy, or similarly complex environments preferred.
- Expertise in network administration, systems architecture, cloud solutions, and endpoint management.
- Proficiency with IT service management frameworks (e.g., ITIL) and cybersecurity best practices.
- Hands-on experience in vendor management, contract negotiations, and IT procurement.
- Knowledge of regulatory compliance standards (e.g., SOX, NIST, GDPR, or industry-specific security requirements).
- Strong people management skills with the ability to mentor and develop technical teams.
- Excellent communication skills, capable of translating technical issues into business terms.
- Demonstrated ability to partner with executives and cross-functional leaders to align IT strategy with business goals.
- Proven ability to manage IT budgets, forecast expenditures, and optimize cost efficiencies.
- Availability for on-call support and flexibility to manage IT issues outside standard business hours.
- Strong analytical and problem-solving skills with the ability to anticipate risks and implement effective solutions.
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PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Frequently required to walk, sit, climb, bend, reach and squat/kneel. The Sr. Manager of IT Operations works primarily indoors and will be sitting prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department at the organization’s facilities. The Sr. Manager of IT Operations may be required to lift heavy objects; therefore, The Sr. Manager of IT Operations must be able to lift 25lbs.
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Work hours may include early morning, late afternoon/evening hours, and weekends in combination depending on job demands.
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AAP /EEO STATEMENT:
The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws.  Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status.  It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.
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The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.
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Last Revised 07/2025
