Security Support Specialist Madison

The Security Support Specialist is responsible for ensuring program compliance with program rules, funding guidelines for a Community Based Residential Facility and housing adult correctional clients.

These programs operate 24 hours a day, 365 days a year. Based on Evidence Based Practices with correction clients and the philosophy of Trauma Informed Care, the Security Support Specialist will support and facilitate behavior change in our clients to work towards the agencys mission statement: To conceive and develop effective interventions, which will enable individuals to avoid unnecessary levels of incarceration, enhance community safety and provide a setting that facilitates treatment and a reduction of recidivism.

• Monitor client whereabouts and behavior; report any safety or security concerns in a timely manner to on duty staff/supervisor. This person will be stationed inside the facility not in the office for the majority of their shift. Hours subject to change.
• Perform client intake paperwork and orientation; discuss policies and procedures with new client if necessary. Experience in record keeping able to use Word and other basic computer programs.
• Maintain facility and client records including: client files, daily logs, progress notes, sign in/out logs and event reports.
• Complete and document all assigned facility checks during each shift. Continuous rounds and client engagement.
• Assist staff with client check- ins, breathalyzers, UAs, wand checks and rounds as needed.
• Assist in meal preparation for residents; supervise clean up and after meal food storage as needed.
• Supervise the maintenance and cleanliness of the facility, report any concerns or supplies needed.
• Monitor and engage clients in house to ensure continuous sobriety and safety.
• Answer telephone calls and messages as needed.
• Assist and oversee clients with night time structured activities, chores and cooking.
• Assist with shift coverage when short staffed.
• Other duties as assigned.

• Minimum of 3 years experience and/or education relating to corrections, Community Based Residential Facilities (CBRF), Criminal Justice, Human Services, Psychology, Sociology, Security, Social Service, Mental Health, Behavioral Health and Law Enforcement.
• Demonstrated understanding and sensitivity to interactions with individuals of diverse backgrounds.
• Experience enforcing rules, policies and procedures.
• Ability to interact with staff, clients, and agents in an effective manner while maintaining professional boundaries.
• Excellent verbal and written communication skills
• Ability to maintain confidentiality at all times.
• Strong decision making abilities and able to work independently and assertive.
• Knowledge of nutrition and sanitation.
• Trained in administering NARCAN, training in Mental Health first aid, fire safety, standard precautions, Motivational Interviewing, Trauma Informed Care, and other Community Based Residential Facility trainings maintaining 15 ongoing hours per calendar year.
• Valid drivers license and good driving record.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; frequently required to use hands to finger, handle, or feel; and talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include ability to focus.

The noise level in the work environment is moderately quiet.