SLOT MANAGER

PURPOSE OF POSITION

Directs the activities of the Slots by either performing the following duties personally or though subordinates.

REPORTING RELATIONSHIPS

Reports Directly to:   

General Manager

Supervises Directly:   

Slot Department Personnel

Other Important Contacts:     

All Department Managers and Directors, General Manager, vendors and other casino personnel.

DUTIES AND RESPONSIBILITES

1. Oversees the activities of the Slot Department.

2. Participates in formulating and administering company policies and developing long-range goals and objectives for the Slot Department.  Develop and implement floor design/layout.

3. Responsible for purchasing gaming equipment.

4. Assist player development.

5. Ensure compliance to Tribal, Local/State, Federal, and NIGC regulations.

6. Ensure control/protection of company assets.

7. Develop and review analyses of activities, costs, operations, and forecast data to determine departmental progress toward stated goals and objectives.

8. Hire and develop staff in the areas of customer service, hospitality and policies and procedures.

9. Selects, hires, trains, evaluates, terminates, and recommends salary increases for managers, assistant managers and supervisors.          

10. Create, implement and assess training programs.  

11. Start and complete projects on or before deadline.

12. Monitor and adjust staffing levels.

13. Responsible for preparing and monitoring Slot Department budget.

PLEASE NOTE

The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive.  Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.

Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the head of Human Resources.  At this time, the Supervisor or Manager should be able to describe, in detail, the head of Human Resources, the Essential Functions of the job involved in the request.

Supervisors and Manager are legally considered agents of the company and as such are responsible to act in a manner that best represent the interests of the Nooksack Northwood Casino and its employees.  They are personally accountable for their words and actions to outside agencies.

Supervisors and Managers are required to work within the established philosophies and guidelines of the Nooksack Northwood Casino and have the responsibility to meet the expectations of senior management.

QUALIFICATIONS

Required:

1. Experience working on the casino floor in the area of slot operations.

2. Must be able to obtain and maintain valid Class III gaming licenses from the Nooksack Gaming Commission and the Washington State Gambling Commission. 

3. Excellent organizational, communication and leadership skills.

4. Work nights, weekends and holidays as required.

5. Employment is contingent upon a favorable outcome of a background investigation.              

Preferred:

1. At least five years management experience in the casino industry.

2. A combination of education and experience in various casino departments.

WORKING CONDITIONS

1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. While performing the duties of this job:

3. The employee is occasionally exposed to tobacco smoke.

4. Moving mechanical parts and fumes or airborne particles. 

5. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions.  

6. The noise level in the work environment is usually moderate.

7. Will be monitored by Surveillance cameras.

8. Will work various shifts and days.

PHYSICAL DEMANDS

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. Frequently involves sedentary work: exerting up to 10 pounds of force and/or a negligible amount of force to lift, carry, push, and pull or otherwise move objects, including the human body.

3. Occasionally involves light work: exerting up to 20 pounds of force and/or up to 10 pounds of force and/or negligible amount of force to move objects.

4. Occasionally lift and/or move up to 25 pounds.

5. Constantly requires the ability to give and receive detailed information through verbal communication.

6. Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.

7. Constantly requires working with fingers rather than the whole hand or arm.

8. Constantly requires repetitive movement of the wrists, hands and/or fingers.

9. Often requires walking or moving about to accomplish tasks.

10. Occasionally requires standing and/or sitting for sustained periods of time.

11. Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.

12. Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.

13. Occasionally requires stooping which entails the use of the lower extremities and back muscles.  Infrequently requires crouching.

14. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

KNOWLEDGE, SKILLS AND ABILITIES

1. Knowledge of technical aspects of Video Lottery Terminal/Slots machines.

2. Knowledge of gaming equipment and purchasing requirements.

3. Knowledge of policies and procedures of various casino games.

4. Knowledge of a 24-hour, 7 day a week operation.

5. Skill in developing, implementing, coordinating and monitoring functions related to promotions and special events.

6. Skill in floor design of table games and VLT’s.

7. Skill in effectively communicating information through verbal and written correspondence to employees, managers, clients, customers and the general public, including writing reports, business correspondence and procedural manuals.

8. Skill in solving practical problems and dealing with situations where only limited standardization exists.

9. Skill in assessing operation, program, staffing and fiscal needs.

10. Skill in identifying and resolving administrative problems under pressure conditions.

11. Ability to work with mathematical concepts such as probability, fractions, percentages and ratios to practical solutions.

12. Ability to analyze and solve complex management problems having nonstandard solutions.

13. Ability to establish procedures for the effective implementation of General Managers decisions to prepare complex reports, correspondence, charts, layouts, forms, handbooks, memoranda and other information and instructions.

14. Ability to maintain effective working relationships with public officials, department heads, associates and the public.