AFL Provider/delta drive gastonia nc

Position Overview: The primary duty is to assist individuals to maximize their goals developed on their PCP Plan.  Supports the individuals served to build natural supports and relationships in the community.  Ensures the health, safety and well-being of individual(s) served. This position is supervised by either the Associate Professional and/or Qualified Professional of the program.

Essential Duties and Responsibilities

Administrative:

• Prepares and submits required requests for reimbursement of work-related mileage, time sheets, or requests for use of Paid Time Off in an accurate and timely manner.
• Employee in this position must work their assigned schedule.
• Attends routine and called staff meetings. 

Financial:

• Adheres to financial policies and procedures of the program and company.

Supervision:

• Not applicable.

Regulatory:

• Ensures and maintains a clean and safe work area.
• Adheres to all regulatory standards (county, state and federal, HIPAA, MH/DD/SA, DHSR, DHHS, CARF) and ComServ, Inc. policies and procedures.
• Reports any violations of regulations to direct supervisor.

Documentation:

• Documents administration of medications on the Medication Administration Record (MAR) when responsible for administering medications.
• Documents services rendered accurately in the required format within established timeframes as specified by the service’s rules and regulations that are being provided.
• Documents all other required information. (i.e.:  individual’s timesheets and piece rates, medication counts, etc.)
• Accurately documents incidents reports in the required time frame.

Clinical:

• Trains the individuals in knowledge of their human rights and how to advocate for those rights.
• Advocates for the individuals in the protection of their human rights.
• Reports concerns and problems to the supervisor in a timely manner and actively

                participates in problem resolution.

• Develops an extensive knowledge of the Person Centered Plan for each individual in order to implement the goals and ensures that he/she receives services as specified in the PCP.  Reports any problems or requests for new programs/goals to the supervisor in a timely manner.
• Coordinates information pertaining to the individual(s)/program(s) served with supervisor.
• Coordinates all communications regarding the individuals care via the supervisor.
• Implements active treatment for all individuals. 
• Complies with all aspects of the clinical supervisory plan.
• Has an understanding of medications that the individual takes and brings any concerns to the supervisor.
• Participates in development of goals/PCP Plan. 

Direct Support:

• Assists individuals with the opportunity to interact and become a part of the community.  Assist in making other personal choices appropriate for their age.
• Provides adaptive skill training for individuals as identified in the Person Centered Plan.  This may include but not be limited to:
  • Providing Personal Care:  bathing, toileting, tooth brushing, feeding (based on level of functioning)
  • Providing Daily Living:  laundry, meal preparation, cleaning, safety, shopping, choice making, exercising
  • Providing Social Skills: hand shaking, interactions, communication
  • Providing Leisure/Recreational: exercising, community integration
  • Providing Budgeting/Financial: identify money
  • Provides meaningful activities based on individual differences and level of functioning
    • Follows behavioral interventions (e.g. physical restraint, de-escalation, re-direction) as specified in the Person Centered Plan and behavior support/crisis plans.
    • Provides supportive counseling for individuals as identified in the Person Centered Plan.  This may include, but not limited to anger management, problem solving, psychosocial skills (self-esteem, identity and sense of self), and conflict resolution. 
    • Acts as a role model for individuals.
    • Ensures the health and safety of individuals at all times. 
    • Completes meal preparations or assist with lunch preparations depending on the setting of the job. 
    • Provides meaningful activities based on individual differences and level of functioning.
    • Provides supervision of individuals at all times.
    • Manages crisis situations by implementing the individual crisis plan/behavior support plan.
    • Provides individual served with dignity and respect as an adult.

Other:

• Provides transportation for individuals as needed for approved activities.
• Attends all organizational and outside training as required by the position.
• Attends any outside training and education as approved or assigned by supervisor.
• Employee in this position must be flexible with schedule and makes changes as requested or required by position responsibilities, such as working different shifts, holidays, earlier or later hours. 
• Ensures and supports cultural competency in conducting responsibilities that is reflective of the community and individuals served in regard to culture, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, and language.
• Adheres to ComServ, Inc.’s mission, vision and philosophy.
• Participates on committees as assigned by supervisor.
• Ensures that all ComServ equipment or vehicles used in conducting the responsibilities of this position are used in a responsible manner and maintained appropriately.
• Adheres to ComServ, Inc.’s code of conduct and Code of Ethics.
• Acts as a positive role model for ComServ, Inc.’s staff and individuals receiving services.
• Adheres to the Chain of Command established by ComServ.
• Performs other duties as deemed appropriate by the supervisor.

Minimum Education & Experience Requirements:

High School Diploma or GED.  Preference will be given to applicants having 12-24 months experience working with disabled individuals in a health or human services field.

Special Knowledge, Skills & Abilities:

• Ability to read, write, follow instructions, read directions, perform basic math.
• Shall be willing and able to use various and creative means of communication.
• Should exhibit characteristics such as patience, kindness, and an eagerness to help.
• Must be flexible, and display a willingness to adapt to ever-changing environments due to

  the individual needs of the population served.

• Potential employees must have a valid North Carolina driver’s license and possess a safe

  driving record as deemed acceptable by the company’s insurance provider.

• Should be able to use good judgment.
• Must be able to respond to emergencies, collaborate and work as part of a team.
• Must exhibit a positive attitude.

Adaptability

• Remains effective despite changes in job
• Moves through a variety of tasks requiring different approaches, knowledge and concerns
• Moves from one job priority to another as required by internal and external demands

Collaboration/Team Work

• Acknowledges the importance of others opinions and ideas; accepts that some people will never be completely convinced of one point of view
• Works toward solutions

Judgment

• Considers the pros and cons before making a decision
• Considers organization and management’s views
• Thinks about and deals with potential problems that might be coming from a decision

Planning and Organizing

• Documents important tasks or activities to achieve required results
• Distinguishes between what is urgent and what is not in setting priorities.

Physical Demands/Conditions:

The physical demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations will be considered on an individual basis.

Summary:  Direct Care positions are responsible for performing various physical tasks when working with individuals served in a Day Activity Program, Group Home or Community Environment.  Below are a list of movements that Direct Care Staff must be able to demonstrate in his/her job skills in order to be able to successfully perform the essential functions of the Direct Care position.   The Direct Care Employee must be able to perform the job tasks with or without reasonable accommodation as outlined in ADA.  

Definitions: 

Sitting:                  Remain in the seated position.

Standing:           Remaining on one’s feet in an upright position at a workstation without moving about.

Walking:               Moving about on foot.

Lifting:                 Raising or lowering an object from one level to another.  

Carrying:             Transporting an object, usually but not limited to holding it in the hands or arms or on and over the shoulder.      

Pushing:            Exerting force upon an object so that the object moves away to desired direction.

Pulling:                Exerting force upon an object so that the object moves toward the desired location.  

Climbing:            Ascending or descending ladders, stairs, ramps, and van steps using legs or hands and arms.  Body agility is emphasized.    

Stooping:             Bending body downward and forward by bending spine at the waist, requiring full use of lower extremities and back muscles.

Balancing:            Maintaining body equilibrium to prevent falling when walking, standing, leaning, crouching, running, and climbing.

Climbing:            Ascending or descending ladders, stairs, ramps, and van steps using legs or hands and arms.  Body agility is emphasized.    

Kneeling:             Bending legs at knees to come to rest on knee or knees.

Crouching:          Bending body downward and forward by bending legs and spine.

Crawling:             Moving about on hands and knees or hand and feet.

Reaching:            Extending hand(s) and arm(s) in any or all directions including but not limited to in front of body, behind, to the side, downward, and upward. 

Handling:             Seizing, holding, grasping, turning, or otherwise working with hand or hands.  Fingers are involved as an extension of the hand, such as to turn a switch or button a sweater.

Fingering:            Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in described in handling.

Feeling:                Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.

Talking:                 Expressing or exchanging ideas by means of the spoken word to impart oral information to another person.  Convey detailed spoken instructions to Individuals served, colleagues, supervisors, or to general public such as visitors accurately, clearly, and concisely.  

Visual:                  Three dimensional vision.  Ability to judge distances and spatial relationships so as to see                                                        

                            objects where and as they actually are.

• This position requires that an employee work in close proximity to individuals with physical and

                mental disabilities.

• The employee may encounter unpredictable situations based upon the physical and mental attributes of the population served.
• The employee may be exposed to infectious diseases and bodily fluids.
• The employee should be able to stand, ambulate, and/or walk throughout an (8) eight hour work day.
• With assistance, an employee will be asked to assist, lift, transfer or carry individuals of varying weights, sizes and abilities to self-ambulate.
• Ability to ascend and descend steps, stairs, van steps, ladders and step stools.
• Should be able to perform with ease bending, stooping, and kneeling while lifting a minimum of

                of 50 pounds independently.

• Ability to tolerate the smell of urine, feces, vomit, saliva, etc.
• Must possess the ability to move with ease and variable speeds to serve the needs of the individual’s constant changing human behaviors.
• Must be able to tolerate extreme hot, cold, noise, vibration and moving mechanical parts, etc.