Patient Accounts Coordinator

ABOUT AMBERWELL HEALTH:

Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.

AMBERWELL CULTURE:

Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected.

At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.

To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.

JOB DESCRIPTION:

Responsible for the timely and accurate billing of all clinic patient accounts. Ensure accurate and complete information appears on the UB-04 or 1500 in the electronic billing system. Review accounts for accuracy and completeness. Will ensure all hospital and clinic payments are posted to the correct account to include unapplied transactions and other credits that are able to be applied to other accounts. The patient accounts coordinator is responsible for downloading the daily bank account and distributing via email. Will also sort the mail to ensure proper placement in department mailboxes. Will ensure the mail needing to be opened is given to the appropriate person to open and sort. The patient accounts coordinator is responsible for posting payments made to the online portal and ensuring that all other drawers are posted to the correct account and balanced each day. Will ensure all checks, zero pay remits, and denials are scanned to the daily folders. Will prepare the daily deposit and notify the accounts receivable department of deposit total. Will ensure all correspondence is scanned into electronic health record and billing department is notified. Will assist the payroll department with updating information for payroll deductions and will be responsible for accurate posting of payroll deduction payments after payroll has been processed. Will function as relief for hospital cashier as needed. All other duties as assigned.

JOB QUALIFICATIONS:

o 1-3 years of billing experience

· Education:

o Minimum Required Education: High School or GED

o Certifications:

o Minimum Required:

o Preferred Certifications:

POSITION (MINIMUM) REQUIREMENT CHECKLIST

SKILLS

Organizational

Verbal

Interpersonal

Customer Relations

Mathematical

Analytical

Grammar/Spelling

Read/Comprehend written instructions

Follow verbal instructions

Transcription

Computer (Specify)

Knowledge of Microsoft Products________________

Knowledge of Hospital Computer & Billing System(s)

Clerical (Specify)

Operate 10-key calculator

Department specific: Knowledge of Medical Terminology

AGE OF PATIENTS SERVED

(For Patient Care Positions)

Neonate/Infant (birth – 1 year)

Child/Ped. (1 – 11 years)

Adolescent (12 – 17 years)

Adult (18 – 64 years)

Geriatric (65+ years)

MENTAL AND EMOTIONAL REQUIREMENTS

Manage stress appropriately

Make decisions under pressure

Manage anger/fear/hostility/violence of others appropriately

Handle multiple priorities

Work alone

Work in areas that are confined and/or crowded

WORKING CONDITIONS

Exposure to toxic/caustic/chemicals/detergents

Exposure to extreme conditions, hot/cold

Exposure to dust/fumes/gases

Exposure to moving mechanical parts

Exposure to potential electrical shock

Exposure to x-ray/electromagnetic energy

Exposure to high pitched noises

Exposure to communicable diseases

Exposure to blood and/or body fluids

Exposure to excessive sunlight, or work outdoors

Exposure to heights

CRT (computer) monitor

Operating heavy equipment

Other: List below or on back of sheet

______________________________________

PHYSICAL REQUIREMENTS

(See definitions)

Sedentary work

Light work

Medium work

Heavy work

Very heavy work

DEFINITIONS

Sedentary work: Prolonged periods of sitting and exert up to 10 lbs of force occasionally.

Light work: Exert up to 20 lbs. Force occasionally, and/or up to 10 lbs. frequently.

Medium work: Exert up to 50 lbs. force occasionally, and/or up to 10 lbs. constantly.

Heavy work: Exert up to 100 lbs. force occasionally, and/or 50 lbs. frequently, and/or 10 lbs. constantly.

Very heavy work: Exert over 100 lbs force occasionally, and/or over 50 lbs. frequently, and/or over 20 lbs. constantly.

The minimum requirements of this position require the individual to: