Permit Technician I

GENERAL DUTIES AND RESPONSIBILITIES:

• To support the vision, mission and guiding principles of the City.
• While performing any procedure, all associates and contract personnel must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
• Attend and participate in training opportunities and seminars relevant to this position.
• Adhere to appropriate City operating procedures, benefit rules, employment, and safety policies/practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets the general public and answers multiple telephone lines; receives inquiries, requests and complaints from the general public and resolves or forwards to appropriate departments.
• Reviews building permit and land disturbance applications; verifies application information; receives residential and commercial building plans; calculates permit fees.
• Establishes and maintains data for residential and commercial building projects.
• Computes amounts for City fees including building permits, land disturbance permits (LDPs), erosion control bonds, storm-water fees, plans review fees and other associated fees.
• Receives necessary approval from Public Services, Fire Marshal, engineers, code enforcement and (or) building dept.
• Issues LDP permits for private residential properties, commercial developments, and approved subdivisions.
• Receives, records and totals incoming cash and checks for permits, erosion control bonds; balances daily ledger, generates ledger printout and submits ledger with cash to Finance.
• Finalizes and closes out permits when final inspections are completed; including bond check issuance.
• Contacts utility companies for approval on temporary or permanent power requests; maintains related logs and records.
• Compiles and prints monthly statistical reports for the U.S. Census Bureau, Fulton County Tax Assessor and other agencies and organizations; posts all permits and business activity for Census Bureau reference.
• Answers questions and provides routine information to commercial builders, developers and homeowners on procedures for obtaining permits, City regulations regarding setbacks, easements and land development requirements.
• Formulate and files correspondence, memos, statistical reports and other documents for the department.
• Keeps necessary records up to date.
• Prepare and respond to open records requests and to incoming correspondence requiring replies.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Any other duties as assigned.

JOB SCOPE

Job has recurring work situations involving high degrees of discretion. The need for accuracy and effective utilization of available resources is high. Errors in judgment could cause disruptions to the Citys mission and adversely impact attainment of the Citys goals.

COMMUNICATIONS/CUSTOMER CONTACT

Contacts are across the entire City community and in a leadership capacity. Community contact is a critical component of success in developing good will and support of City programs and initiatives.

COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High School Diploma or GED.
• One year of experience in local, state or federal government planning, zoning, community development, housing or building inspections, construction, or related field.
• Any equivalent combination of education and experience is acceptable.

Knowledge, Skills and Abilities

• Knowledge of or the ability to learn the department’s policies and procedures.
• Knowledge of city policies and procedures that relate to assigned job duties.
• Ability to plan, prioritize and handle multiple work assignments and projects.
• Ability to maintain confidentiality and to exercise discretion in performing assigned job duties.
• Skill in public relations and customer service.
• Knowledge of applicable local, state and federal laws, standards and regulations relating to various land use, nuisance and public safety codes.
• Knowledge of inspection, investigative and violation correction techniques.
• Knowledge of the planning process, zoning and other land use regulatory and planning mechanisms.
• Skill in reading and interpreting site plans, zoning maps, engineering/architectural drawings, topographic maps and aerial photographs.
• Ability to prepare, organize and maintain inspection field data, and reports.
• Ability to analyze complex situations, problems and data, and use sound judgment in drawing conclusions and making decisions.
• Ability to comprehend and articulate complex facts and relationships in detail, to summarize and write clearly, concisely legibly and professional manner.
• Ability to produce or obtain reports, graphs, charts, photographs or other evidence or exhibits.
• Ability to handle high stress situations and effectively deal with difficult, angry or threatening people.

Equipment and Applications

• Computers and peripheral equipment.
• Designated software applications. 
• Telephones, copiers and other office equipment. 
• Valid Georgia Driver’s License.

JOB CONDITIONS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job the associate is:

• Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. 
• Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 30 pounds.
• While performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and dust. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually low.

The City of Union City is an equal opportunity, drug-free employer committed to diversity in the workplace.