Security Dispatcher

About Us: 

Since 2010, Patrol Solutions has provided services to Residential and Commercial property management companies in Northern California, including Sacramento, Los Angeles, San Diego, San Francisco, the greater Bay Area, El Dorado, Amador, Placer, and Yolo Counties. Combining experienced officers with the latest patrol technology keeps Patrol Solutions at the leading edge of today's high-end patrol market.

Our work environment includes:

• Career Growth
• Benefits
• On-the-job training
• Growth opportunities

Patrol Solutions

Starting pay $20.00 p/h with the possibility of overtime.

This position is non driving and you are not required to have a BSIS Guard card.

Shift (s) Available: 

• Shifts and days will be determined at the time of hire. 

What we are looking for: 

• In-office Security Dispatcher (this is not a hybrid or remote position)
• Ability to multitask
• Ability to type accurately and maintain a WPM of 45 or more.
• Previous dispatching experience preferred. 
• Ability to communicate clearly verbally and written.
• Google Programs literacy (Gmail, Sheets, Drive, etc)
• Great phone etiquette.
• Customer service skills
• Security Industry Knowledge strongly encouraged

BENEFITS:

• Paid Vacation and Sick Time
• Twice Monthly Pay
• Ongoing Training
• Career Advancement
• Uniforms
• Direct Deposit
• Promotion and Recognition Programs

Patrol Solutions is a growing Security Team with continuous training! Come join our team! We are currently hiring Security Professionals in Roseville, CA. We are offering immediate positions, flexibility, and excellent competitive pay.

Qualifications, skills, and education requirements:

• Reliable transportation 
• Bilingual candidates strongly encouraged to apply! (English & Spanish) 
• Penal Code Knowledge 
• 10 Code knowledge (radio codes) 
• Ability to communicate written and verbally via phone and in-person
• Ability to read, write and understand and carry out written orders, policies, procedures, and instructions.
• Demonstrate a positive attitude, outstanding customer service skills, and take the initiative in completing assigned tasks
• Friendly and professional demeanor
• Able to pass a drug test and background check
• Must possess a high school diploma or equivalent.

Security Dispatch Professional Responsibilities may include:

• Daily, weekly, monthly scheduling.
• Shift confirmation
• Finding coverage for vacant shifts 
• Ability to multitask and maintain multiple platforms at once
• Ability to speak comfortably on the phone with employees, managers and more. 
• Multi-line phone system handling 
• Emergency life line to field staff
• Ability to stay calm in stressful situations
• Hourly shift check-ins
• Ability to think outside the box
• Utilize a smartphone, hand held radio or similar device to maintain communication with officers. 
• Maintain consistent performance, attendance, appearance, and professional grooming.
• Maintain professional communications with clients, colleagues, and the public.
• Respond to emergency calls, including medical, fire, and damage to property.

Work Location: One location

Dispatchers play a crucial role in keeping operations smooth and efficient. They're the heartbeat of daily logistics—coordinating schedules, checking in on guards, ensuring that guards are on shift and dispatching officers to service calls in a timely manner. A skilled dispatcher keeps communication flowing between the field and office, helps prevent delays, and quickly troubleshoots issues as they arise. By optimizing resources and reducing downtime, a dispatcher doesn't just manage the chaos—they turn it into controlled, productive motion that directly supports the company’s bottom line. High attention to detail is required as you need to respond to emergency situations and emergency calls. 

EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity
Patrol Solutions is an Equal Opportunity Employer

CA PPO: 119966