Quality Control Technician 1

Organizational Overview

Armorock is a market leader of precast polymer concrete structures for the wastewater industry. Our mission is to drive the future of sustainable infrastructure with high-quality, innovative solutions that create lasting value. We are dedicated to exceeding customer expectations and fostering a collaborative, rewarding work environment through our QUESST core values: Quality, Unified, Efficient, Safe, Sustainable, Transparent.

Position Overview

The Quality Inspector is responsible for ensuring that all inventory stored within, and products produced by Armorock meet acceptable quality standards. Day-to-day responsibilities will include, but are not limited to inbound shipment review, outbound product inspection, data entry, report compilation, process observation, inventory review, safety and internal communication.

Essential Duties and Responsibilities

Service Delivery (80%)

• Perform pre-pour, post-pour, process, and final inspection of products.
• Initiate non-conformance reports.
• Perform receiving inspection and analysis of materials upon receipt.
• Assist QA Techs in the collection of quality data for analysis.
• Observe and support standardized manufacturing processes.
• Enter quality data into the database.
• Perform other related duties as assigned.

Continuous Process Improvement (10%)

• Maintain SLAs and build a culture of continuous improvement
• Drive improvement in clarity of process flows and measurement across the organization

Collaboration and Research (10%)

• Collaborate with corporate functions across the board to ensure any required changes to policies, procedures, and processes are implemented
• Collaborate with data owners/stewards to align on process and data issues
• Respond to questions and follow up on pertinent escalations

Other Duties and Responsibilities

• Determines how to operationalize processes and improve production quality in alignment with strategic vision
•  Utilizes knowledge of manufacturing operations to drive quality and consistency in operations
• Uses organizational skills and attention to detail; performs detailed work with speed and accuracy
• Demonstrates a positive attitude, energy and professionalism

Leadership Core Competencies

Execution: Sets own goals and ensures others in his/her team achieve goals aligned with business strategy.

Building Working Relationships: Develops and builds partnerships with others inside or outside of the company who can provide support.

Driving for Results: Sets challenging goals and objectives with clear purpose, direction, and outcomes.

Innovation & Creativity: Builds creative solutions to customer and business needs.

Essential Leadership Attributes

Grounded: Connected to the values of the business; understands service to others/not about own ego.

Operating Acumen: Understands varying business models and levers and can use them effectively to build key relationships.

Agility/Flexibility: Adapts and executes during changing business conditions, processes, work cultures and environments.

Authentic: Places the interests of others and the team ahead of his/her own self interests. Respects and values people and is comfortable living in his/her own skin.