Medical Assistant (Full-time)

Job Details

Job Location

Pagosa Springs Medical Center - PAGOSA SPRINGS, CO

Position Type

Full Time

Education Level

High School

Salary Range

$18.00 - $22.38 Hourly

Job Shift

Day

Description

About PSMC:

Pagosa Springs Medical Center has an attractive facility in a scenic town. PSMC is an independent, patient-centered facility, which opened its doors in 2008. The medical center operates both a hospital and an outpatient rural health clinic. PSMC is licensed for 11 inpatient beds and has board certified physicians caring for patients via our level IV trauma center. PSMC offers a range of specialty services including orthopedics, general surgery, pulmonology, oncology, infusion cardiology, and neurology. PSMC has an on-site lab and diagnostic imaging including MRI, CT, ultrasound, x-ray, and mammography together with an on-site radiologist and access to Colorado’s largest team of tele-radiologists. Our outpatient clinic is attached to the hospital and has 32 exam rooms for primary care services, behavioral health, and our specialty clinic services. Our Medical Wellness Building offers physical therapy and pain management. PSMC offers a 24/7 emergency department, EMS/ambulance, and inpatient ward.

We foster a collaborative, team-oriented work environment and uphold our core values of Wholeness, Integrity, Stewardship, Excellence, and Respect (W-I-S-E-R). We are looking for a dedicated Rural Health Clinic Medical Assistant to join our team! In this role, you will play a crucial part in ensuring a seamless patient experience by providing exceptional clinical and administrative support in our clinic setting.

As a key member of our team, you will assist with patient intake, vitals, and procedures, coordinate appointment scheduling, and support providers with documentation and patient care. Your attention to detail, strong organizational skills, and commitment to patient-centered care will help create a welcoming and supportive environment for patients and their families.

Join us in making a meaningful difference through exceptional service and care!

About Our Community

Pagosa Springs is not only a wonderful place to work, but also a wonderful place to live. Pagosans are warm and friendly people, proud of their community and proud of their medical center. The Pagosa Springs area boasts great public schools in addition to a variety of alternative education options. The region offers numerous recreational opportunities. Wolf Creek ski area is just 24 miles away and is surrounded by trails for snowshoeing, cross-country skiing, and snowmobiling. Hiking, biking, ATV riding, hunting, boating, fly-fishing, and kayaking opportunities abound in the warmer months. Pagosa Springs is home to the world’s deepest geothermal hot spring and is located one hour east of Durango, CO and a short drive north of the New Mexico state line.

Position Overview:

The Medical Assistant is responsible for providing care to clinic patients under the direction of a physician, health care provider or Registered Nurse, with the primary focus of assisting the Provider in the delivery of high-quality patient care. This position requires accurate documentation in the patient chart specific to scope of practice for the Medical Assistant role. The Medical Assistant will perform in-house lab tests, EKG’s, assist with basic procedures, and administer and document medications and immunizations under the direction and supervision of a health care provider or RN. The Medical Assistant will also follow up with all outstanding patient orders, referrals, and prior authorizations daily.

Qualifications

Base Compensation Range: $18.00 - $22.38 hourly, based on years of relevant experience ranging from 0 to 11 years of experience.
Benefits: Full-time benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution.
Job Type: Full-time
Shift Type: Monday – Friday, Days
Anticipated End Date for Posting: July 31, 2025. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline.

Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.

Qualifications: At all times, the employee shall possess the following qualifications set forth below.

Education/Training:	Check ALL that Apply:
	X	High school diploma or equivalent.
	X	Graduate of an accredited MA program is desired but not required.
Experience:	X	Minimum of two (2) years experience in a clinical setting; outpatient clinic / physician’s office nursing is desired but not required. May consider training new graduates or candidates without experience.
	X	CLIA waived laboratory testing experience desired but not required.
	X	CIS / Immunization experience desired but not required.
Special Skills, Licenses or Certifications:	X	Current Colorado certification as MA is desired but not required.
	X	Current AHA BLS certification for healthcare providers required.
	X	Basic computer knowledge (Microsoft Office, electronic health record).
Language Skills:	X	Demonstrates ability to read, write, and clearly express one’s self in English 100% of the time.
	X	Additional languages desired but not required.
	X	Demonstrates ability to listen.
	X	Demonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly.
Work Environment:	X	Work is performed in a clinic setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications with patients, families, employees, vendors and/or the public.
Cross-Training of Position:	X	PSMC cross-trains job positions. This job description must cross-train to be able to effectively perform the job position(s) of: Assistant: Nursing.
Supervisory Responsibilities:	X	This position IS NOT responsible for supervising other personnel.
Job Hazards:	X	Exposure to blood, bodily fluids and communicable disease.
	X	Physical strain due to lifting, moving and positioning patients and/or equipment.
	X	Verbal or physical abuse.
	X	Radiation, chemical and hazardous materials.
	X	Potential equipment and device / product hazards.
	X	Liability due to current public consciousness.

Physical Demands:	Check ALL that Apply:	Description
	X	Alternate Sit/Stand or Walk at Will – Able to alternate between sitting and standing as needed.
	X	Climbing Ramps/Stairs – Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail.
	X	Far Visual Acuity – Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
	X	Fine manipulation – Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.
	X	Foot/leg controls – Using one or both feet or legs to move controls on machinery or equipment. Controls include but are not limited to pedals, buttons, levers, and cranks.
	X	Gross manipulation – Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingers are involved only to the extent that they are an extension of the hand.
	X	Hearing requirements – Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference.
	X	Keyboarding – Entering text or data into a computer or other machine with a keyboard.
	X	Kneeling – Bending at the knees to come to rest on knee(s).
	X	Lifting – Raising or lowering an object from one level to another (includes upward pulling).
	X	Carrying – Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder.
	X	Near Visual Acuity – Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers.
	X	Peripheral vision – Observing an area that can be seen up and down or right to left while eyes are fixed on a given point.
	X	Pushing – exerting force upon an object so that the object moves away from the force.
	X	Pulling – exerting force upon an object so that the object moves toward the force.
	X	Reaching at/below shoulder level – Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
	X	Reaching overhead – Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
	X	Standing/walking – Standing is to remain on one’s feet in an upright position at a workstation without moving about. Walking is to move about on foot.
	X	Stooping – Bending the body downward and forward by bending the spine at the waist – requiring full use of the lower extremities and back muscles.

Type of Work	Select (1)	Seldom	Occasionally	Frequently	Constantly
Sedentary		Up to 10 pounds	Up to 10 pounds	Negligible weight	No weight
Light Work		11-25 pounds	11-25 pounds	1-10 pounds	Negligible weight
Medium Work	X	26-50 pounds	26-50 pounds	11-25 pounds	1-10 pounds
Heavy Work		51-100 pounds	51-100 pounds	26-50 pounds	11-25 pounds
Very Heavy Work		>100 pounds	>100 pounds	>50 pounds	>25 pounds

Standard Job Requirements: At all times, employee shall satisfy the following requirements:

Culture:	Adheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff.
	Demonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences.
	Establishes and maintains effective working relationships with others (i.e., co-workers, supervisors, patients, visitors, vendors of PSMC and the public).
	Works effectively on PSMC/department team matters and recognizes situations which require teamwork.
Quality:	Must consistently demonstrate compliance with organizational-wide competency statements and performance criteria based on established quality and key performance indicators.
Safety:	Participates in employee training, disaster preparedness and emergency events.
	Reports potential safety issues as soon as possible.
	Demonstrates safe operation of equipment and uses supplies / materials / chemicals as directed by instructions for use.
	Wears non-slip footwear to prevent fall and/or injury.
	Follows established policies and procedures for employee illness and/or exposure to illness/disease. Does not come to work sick.
Service Excellence:	Demonstrates proper phone etiquette when talking on the phone for business.
	Answers phone messages promptly, by the end of the business day or as established by your department.
	Demonstrates proper email etiquette when utilizing PSMC email account.
	Answers email messages promptly.
	Demonstrates a willingness to perform tasks and complete assigned work, does not leave unfinished tasks for others to complete.
Organization-Wide Requirements:	Complies with all PSMC policies including, without limitation, timely attendance, code for dress and decorum, no conflicts of interest, no harassment, fragrance free, use of personal devices at work etc.
	Complies with all PSMC and department procedures, rules and directives.
	Check email at least once daily when on-shift (full time employees); check email at least once weekly and/or when on-shift (part-time / per diem employees).
	Maintains strict confidentiality of all patients matters and recognizes situations where confidentiality should be maintained even if not legally required. Note: All employees must sign a confidentiality agreement with PSMC stating that information will not be shared with any entity or individual unless authorized or necessary for patient care. Breaches of confidentiality will result in immediate disciplinary action up to and including dismissal from employment.
	Possesses computer knowledge / skills and the ability to learn and adapt to new programs and software.
	Keeps personal contact information updated in Human Resources and in PayCom.
	Sets up desk phone in compliance with established PSMC protocol. Assures name is associated with the phone assigned to you, if applicable.
	Utilizes away messages when you are not in the office and responding to calls, if applicable.
	Sets up email signature in compliance with established PSMC protocol.
	Utilizes away messages when you are not in the office and responding to emails.
	Demonstrates the ability to perform CPR 100% of the time.
	Demonstrates the ability to work and multi-task at a rapid pace with numerous interruptions 100% of the time.
	Displays the ability to work independently with high self-motivation and directional initiative.
	Displays the ability to cope and remain calm in escalating circumstances.
	Participates in departmental inventory process bi-annually.
	Attends, at least, 50% of all scheduled department staff meetings.
	Performs other duties, as assigned by a supervisor.

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Medical Assistant (Full-time)

Job Details

Description

Qualifications

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