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Departmental Responsibilities:
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Meets all standard job requirements.
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Accountability
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Meets standards and clear expectations for the Laboratory including, job performance, training, continuing education, certifications, conduct and adherence to district values.
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Holds staff accountable in a consistent and respectful manner.
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Follows all approved PSMC policies and procedures.
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Interpersonal Skills:
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Communicates effectively, keeping leadership and team members informed and involved.
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Treats people with respect, recognizes individuality and is fair and equitable in all interactions.
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Demonstrates critical thinking skills in problem solving tactics. Uses sound and fair judgement in a calm and professional manner.
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Demonstrates adaptability and flexibility when new information becomes available.
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Works collaboratively with others, communicates the department’s vision and strategy across all levels of the organization, and builds consensus around key initiatives and projects.
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Establishes and maintains respectful and effective relationships with providers, employees, patients and managers/directors/Senior Leadership.
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Ability to handle high stress situations, rapid pace, multiple issues, interruptions and matters requiring sensitivity.
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Able to work independently, meeting essential job functions, deadlines and priorities, while also utilizing available resources when needed.
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Department Specific Obligations:
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Practices with the MT scope of care as defined by the State of Colorado.
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Demonstrates proficiency in phlebotomy and specimen collection using appropriate collection techniques and devices as appropriate.
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Demonstrates proficiency in ordering and collecting the appropriately ordered tests. Reviews order prior to specimen collection to make sure adequate specimen is obtained and correct specimen type.
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Demonstrates safe handling and proper collection techniques to maintain integrity and quality of specimens.
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Demonstrates correct procedure for labeling, accessioning and delivering specimens to the proper department.
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Responds promptly to phlebotomy requests for STATs and outpatients with a supportive and cooperative attitude.
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Educates patients and documents appropriately.
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Restocks phlebotomy trays and procurement areas after use and at end of shift.
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Demonstrates ability to process patient samples for testing. Evaluates specimen quality and integrity and follows criteria for specimen rejection if indicated.
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Demonstrates ability to process unusual test requests for reference laboratory.
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Performs and records all required quality control testing, reviews and records violations, completes corrective action if necessary.
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Performs required API proficiency testing.
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Performs patient testing according to established policies and procedures.
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Responds promptly to STATS. Organizes and prioritizes workload appropriately.
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Evaluates, analyzes and verifies results. Confirms abnormal results. Follows procedure for reporting critical values.
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Completes all documentation necessary for final release of test results.
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Demonstrates LIS proficiency when resulting, cancelling, adding or editing tests.
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Generates corrected reports when errors are detected.
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Performs LIS functions including client registrations, charging and ordering.
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Provides age appropriate care for Infant/Neonate, Pediatric, Adolescent, Adult and Geriatric patients.
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Performs maintenance and/or troubleshooting procedures. Takes steps to resolve equipment or procedural problems.
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Inventories reagents and supplies as directed, keeping working supplies stocked, notifies supervisor when supplies are low.
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Completes departmental training and competency exams on an ongoing basis and in a timely manner.
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Assists with new employee training and bench orientation.
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Notifies supervisor or director of any department issues.
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Participates in department QI activities.
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Keeps department clean, neat and organized.
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Assists other laboratory departments when workload permits.
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Assists medical staff and hospital departments with requested laboratory records and test results.
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Prints, faxes and distributes patient reports per laboratory policy.
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Assists with departmental bi-annual inventory processes.
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Performs other duties as assigned.
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Meets the qualifications as set forth herein.
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