Housekeeper

This is a unique and exciting opportunity to join the team as a Housekeeper at the #1 Hotel in Los Angeles, as voted by Travel and Leisure: Oceana in Santa Monica, CA. This oceanfront, all-suite hotel reopened in July 2019 after undergoing a $35 Million complete transformation, and we are now seeking motivated, enthusiastic professionals to become integral members of our team. 

As a Housekeeper for the Hotel Oceana Santa Monica, you help maintain a safe, clean, and attractive environment for our guests. The Housekeeper is vital to achieving high guest satisfaction through the upkeep and cleanliness of guest rooms and suites. Over the next few weeks, we will schedule in-person and digital interviews for qualified candidates.

Apply today! Then check your phone and email messages often for a message about scheduling a short phone interview.

The How…

While prior experience in housekeeping, janitorial, or custodial positions is helpful for your success, it’s not necessary. We will show you how to maintain the hotel’s high standards of cleanliness.

Your focus is on our guest rooms and suites during and after each stay. You will make up rooms and prepare rooms for new guests daily by changing bed linens, replacing towels and facecloths, restocking toilet tissue and complimentary toiletries, cleaning rooms and bathrooms as needed, and refreshments offered for sale in each room’s minibar.

You also help maintain a fresh stock of linens throughout the day by performing all stages of the cleaning process, including collecting, sorting, loading and unloading washers and dryers, ironing, folding, storing and delivering.

Your friendly and efficient approach is perfect when engaging with guests while working around the property, and you can answer guests’ questions and direct them around the hotel as needed. You are committed to creating a safe environment for our guests and employees with a safety-first approach to everything you do.

The Details…

You will work a full-time hospitality schedule defined by operational needs, including weekends and holidays.

Willing to conform to hotel dress and grooming standards, which include wearing the hotel-issued uniform, no visible tattoos while wearing a uniform, no unnatural hair colors, no piercings other than one pair of earrings, and neatly groomed facial hair. 

We offer many benefits to meet your needs, including medical, dental, vision, and basic life insurance options. The company provides auto-enrollment in its 401(k) plan after 60 days of employment. New employees accrue 40 hours of vacation in the first year and earn 72 paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six yearly holidays*.

After you apply, please listen to voicemails, answer calls from unknown numbers, and check emails for a message from us regarding the next step.

*To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.

Required Skills and Abilities

• Treats all guests with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled
• Excellent verbal and written communication skills with the ability to write and speak clearly
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
• Ability to function well in a fast-paced, high-volume environment

Education and Experience

• A high school diploma or GED is required, or have equivalent work experience in the hospitality industry
• Prior custodial, housekeeping or janitorial experience is preferred but not necessary

Physical Requirements

• Expected work hours: Full-time on a schedule defined by operational needs
• Travel: None
• Work environment and physical demands:
  • Able to frequently lift or move items weighing up to 10 pounds; occasionally needs to lift or move items weighing up to 20 pounds
  • Able to use hands to use and manipulate tools and objects or control equipment; adequate vision to do the same safely
  • Able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, walking, climbing stairs, stooping, kneeling, crouching, or crawling to perform functions
• FLSA Status: Nonexempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Hotel Oceana Santa Monica is an Equal Opportunity Employer.

We will consider all qualified Applicants, including those with Criminal Histories, for employment in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.