Outreach Specialist

About VOAWW:

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.

Benefits (Full time)

• Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
• Competitive compensation
• Holidays: 8 paid per year + 2 paid floating holidays
• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Flexible Savings Account (FSA) medical & dependent care
• Free Employee Assistance program
• 403(b) Retirement Plan matching
• Professional Development opportunities

The focus of this position is to support the outreach efforts to vulnerable families and individuals in Arlington and North Snohomish County with the Arlington Community Resource Center. This position is particularly important to addressing homelessness and abject poverty in right-of-way areas and assisting those living in unhabitable environments in the community to get connected to resources that lead to stable housing.

Principal activities:

• Provide outreach to literally homeless individuals and families. Ability to build trust and provide high-quality case management to those living in unhabitable conditions.
• Have clear understanding of Foundational Community Supports (FCS), including supportive housing and supportive employment options, maintaining caseload of primarily clients receiving these services. Keep current on available trainings and professional development in FCS efforts at the County and State levels.
• Ability to work collaboratively with non-profit partners, Snohomish County Coordinated Entry officials, local law enforcement and embedded social workers, and other VOAWW programs to ensure continuum of care is provided to clients experiencing homelessness and poverty.
• Perform day-to-day administrative tasks such as maintaining information files and processing paperwork within given deadlines.
• Work effectively with the ACRC team in center to collaborate on basic need services and long-term support to stay stably housed.
• Strictly follow HIPPAA guidelines and VOAWW policies and procedures.
• Support CRC events throughout the year.
• Other duties as assigned as it relates to the mission of VOAWW’s Community Resource Centers.

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Qualifications:

• At least 2 years working with individuals and/or families experiencing homelessness as well as strong understanding of the Snohomish County Coordinated Entry system.
• Basic understanding of trauma-informed care principles as well as importance of diversity, equity and inclusion.
• Must be able to verbally communicate effectively, as well as in written communication.
• Ability to work independently with strong problem solving skills.
• Basic understanding of MS Office products including Word and Excel. Intermediate knowledge a plus.
• Ability to navigate electronic web portal systems, email, and basic internet.
• Must be able to successfully pass a pre-employment background check.

Equal Employment Opportunity Statement:

We are an Equal Opportunity Employer and all employment-related decisions are made without consideration of individuals’ race, sex, age, national origin, disability status or any other protected characteristic.