Cold Weather Shelter Van Driver

About VOAWW:

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.

Benefits (Full time)

• Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
• Competitive compensation
• Holidays: 8 paid per year + 2 paid floating holidays
• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Flexible Savings Account (FSA) medical & dependent care
• Free Employee Assistance program
• 403(b) Retirement Plan matching
• Professional Development opportunities

General Function:

Seasonal Cold Weather Shelter Van Driver for the South Snohomish County Extreme Weather Shelter. Under the oversight of the Shelter Services Program Manager, this role provides safe, reliable evening and morning transportation for shelter guests during weather activations. Primary routes include Lynnwood City Hall, James Village, and Bank of America at Hwy 99 and 173rd St, transporting to and from Maple Park Church. Pickup and drop-off locations may change based on need and partner guidance.

Principal Activities:

• Conduct evening pickups at designated locations and transport guests to the shelter

• Typical driver start time is around 6:30 pm on most days, and around 8:30 pm on Wednesdays.

• Conduct morning returns beginning around 6:30 am to designated drop-off points at the end of shelter operations
• Ensure passenger safety and comfort, including seatbelt use and safe loading and unloading
• Follow established schedules, route plans, and communication protocols
• Maintain a clean, orderly vehicle and report mechanical or safety issues promptly
• Document trips, mileage, and any incidents or concerns that arise during transportation
• Coordinate with shelter site staff and the van greeter to adjust for capacity, delays, or emergent needs
• Adhere to agency policies and all traffic laws

Physical Demands and Work Environment:

• Ability to sit for extended periods while driving; frequent turning, reaching, and use of foot controls

• Ability to assist passengers with entering and exiting the van; lift or move up to 30 pounds as needed
• Work in outdoor conditions at pickup points, including cold, rain, wind, and low light
• Ability to operate a passenger van safely in adverse weather and low-visibility conditions
• Use of PPE as required by agency policy and public health guidance

Effect on End Results:

• Guests arrive and depart safely and on time, supporting smooth shelter operations
• Transportation is conducted in a manner that promotes dignity, safety, and a positive guest experience
• Vehicle and documentation standards are maintained, supporting compliance and risk management
• Strong coordination with shelter staff improves overall service quality during extreme weather activations

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Requirements:

• Valid Washington State driver’s license held for at least 6 months and an acceptable driving record
• Willingness to complete agency driver training and meet insurance eligibility requirements
• Successful completion of a pre-employment background check
• Available for evening pickups starting around 6:30 pm on most days and around 8:30 pm on Wednesdays, with morning returns beginning around 6:30 am during weather activations
• Able to operate a passenger van safely in dark, cold, wet, or icy conditions
• Able to assist passengers entering and exiting the vehicle, including those with mobility limitations
• Able to complete brief incident and mileage documentation
• Reliable attendance and punctuality

Required Skills:

• Safe, defensive driving and route planning
• Professional, respectful communication with guests, volunteers, and staff
• Calm problem solving and de-escalation when issues arise in transit or at stops
• Basic knowledge of local streets and alternate routes
• Teamwork and clear radio or phone communication with shelter staff and the van greeter
• Cultural humility and the ability to engage positively with diverse population

Equal Employment Opportunity Statement:

We are an Equal Opportunity Employer and all employment-related decisions are made without consideration of individuals’ race, sex, age, national origin, disability status or any other protected characteristic.