The Houseman plays a vital support role in the housekeeping department by maintaining cleanliness in public areas, assisting room attendants, and ensuring that supplies are readily available. This position is essential for maintaining the overall cleanliness, safety, and efficiency of the hotel environment.
Key Responsibilities:
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Clean and maintain all public areas including lobbies, hallways, restrooms, elevators, and stairwells.
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Assist room attendants by delivering linens, towels, and guest supplies to guest rooms and storage areas.
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Collect and transport used linens, trash, and recyclables to designated disposal or laundry areas.
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Set up and break down meeting rooms or banquet spaces as needed.
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Monitor and restock housekeeping carts, closets, and supply areas.
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Respond to guest requests for extra amenities (e.g., rollaway beds, cribs, towels).
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Perform routine floor care (vacuuming, mopping, sweeping) in both guest and back-of-house areas.
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Ensure cleanliness and organization in housekeeping closets and storage areas.
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Report maintenance issues and safety hazards to the appropriate department.
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Follow hotel safety and sanitation standards, including the proper use of personal protective equipment (PPE).
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Support other departments as needed, especially during high occupancy or special events.