P&C Insurance Underwriting Supervisor

Position Summary:

The Underwriting Supervisor is a critical role within the Underwriting team. This individual will be responsible for leading in multiple areas within the UW department, including quality review audits, monitoring production standards, and developing the underwriters on their team. The successful candidate must possess excellent critical thinking skills, effective written and verbal communications, and successfully provide coaching and staff development.  

Essential Functions:

• Ensures the profitability and growth of personal lines business, including:
  • Supervises the underwriting function to ensure timely processing, proper risk selection, and monitoring of renewal business
  • Works with staff to build and maintain agency relationships
  • Manages complex underwriting inquiries, and reviews and approves risks beyond the authority of staff
  • Works collaboratively with the field marketing function to facilitate the resolution of service and other issues between the agency and the company.
  • Oversee the handling of customer inquiries and complaints
• Functions as a Supervisor of a business unit, either directly or through subordinate leaders, including but not limited to:
  • Ensures adherence to underwriting policies, guidelines, and procedures
  • Recommends and communicates goals. Directs operations to ensure the achievement of required results
  • Develops and recommends operational plans and procedures
  • Responsible for training, coaching and leading staff
  • Prepares performance appraisals. Conducts performance review meetings
  • May recommend and/or implement employment actions, including employment/termination, corrective action, promotions/demotions, salary changes, etc.
• May serve as a contributing member or leader of project team(s), coordinating resources to ensure achievement of project goals
• Performs other duties as assigned

Required Education and Experience:

• Bachelor's degree in business or related field or equivalent combination of education and experience
• 3-5 years of Personal Lines Homeowners underwriting experience; Management experience preferred.
• Adaptability and the capability of multi-tasking and strong time management
• Ability to make effective formal presentations
• Proven oral and written communication skills
• Ability to work in a team environment
• Proficiency in Microsoft Office Suite and various structured analysis and design techniques

Preferred Qualifications:

• Insurance related course work, including AINS, CPCU or other preferred

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Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.

Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.

Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.