Director of Software Development

This position is 100% remote and follows Eastern Standard Time (EST) working hours. Candidates located in Maryland are required to report onsite once per week.
 

About Us

Stage Front is a technology leader in the event ticket sales industry, providing tools and services enabling end-to-end management throughout the lifecycle of a ticket. Trusted for over 40 years in the industry, Stage Front is continuing to develop new ways to empower our users and take them to the next level.

Why This Role? 

This is a high-impact leadership opportunity to: 

• Shape the future of Stage Front’s technology by leading best-in-class application development. 
• Build and scale a high-performing team, defining the organizational structure in collaboration with the CIO. 
• Lead innovation by integrating AI/ML, microservices, and DevOps strategies to enhance our platform. 
• Drive IT operational maturity while balancing speed, agility, and stability.
• Work closely with executives, product owners, and IT teams to deliver solutions that drive business growth and customer experience. 

Responsibilities

Technology & Product Development

• Lead the design, development, and optimization of customer-facing applications built on .NET, React, Node.js, ExtJS, SQL, and Azure.
• Develop and execute a strategic roadmap for legacy technology modernization.
• Shape and implement an AI-driven innovation strategy to enhance automation, pricing intelligence, and analytics.
• Ensure best practices in code quality, security, and performance while driving continuous integration & deployment (CI/CD).

Leadership & Team Management

• Directly manage a team of software developers (max 10 direct reports) and scale the organization over time.
• Define and evolve the development team structure in collaboration with the CIO.
• Cultivate a high-performance culture that values innovation, accountability, and continuous learning.
• Partner with cross-functional stakeholders, including product owners, business executives, and IT teams, to align technology with business goals.

Operations & Process Improvement

• Champion Agile development methodologies to optimize project execution and delivery speed.
• Establish data-driven metrics to measure development efficiency, product quality, and system performance.
• Drive steady-state production support for mission-critical applications, ensuring scalability, stability, and security.
• Continuously evaluate and integrate emerging best practices, processes, and tools to maintain a competitive edge.

Who You Are

Must-Have Skills & Experience 

• Must have a proven track record of delivering new software projects (not just maintaining existing applications) and extensive experience managing outsourced vendor partner/resources.
• 5+ years of leadership & people management experience, building and mentoring high-performing development teams.
• 5+ years of hands-on software development & delivery experience, leading teams from ideation to production.
• Proven ability to build and maintain customer-facing web applications with 200+ daily active users.
• Deep experience with microservices architecture, DevOps, AI/ML integration, and cloud-based platforms.
• Strong background in code security, software quality, and production system stability.
• Experience using data-driven metrics to manage and optimize development processes. 

Key Traits for Success

• Hands-on technical leadership – Can review code, contribute to development when needed, and provide strategic guidance.
• Entrepreneurial mindset – Agile, adaptable, and thrives in a fast-moving, high-growth environment.
• Calm under fire – Leads with confidence and clarity in high-pressure situations.
• Proactive communicator – Prioritizes clear, effective, and transparent communication across teams and stakeholders. 

Equal Opportunity Employer

Stage Front is an equal opportunity employer and is committed to providing employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.