Dining Room Assistant- Weekends

Dining Assistant- Weekends
Position Summary      
The Dining Room Assistant fosters an enjoyable casual dining experience while providing quality customer service and attending to dining related concerns or matters needing attention.

ESSENTIAL DUTIES AND RESPONSIBILITIES   (*CF indicates Critical Function)

• Coordinates the Outlook calendar system in order to maintain proper timing of reservations (*CF)
• Contacts residents, as needed, to review menu options. Receives food orders for to-go and takeout meals and coordinates all delivery and pick-up (*CF)
• Makes sure that the dining room is free of potential hazards to residents, including stowing all walkers and other ambulatory devices in the proper location (*CF) 
• Ensures that the wait staff complete evening closing tasks, in the absence of the Dining Room Manager, as per the closing checklists (*CF)
• Monitors wait staff to ensure all meals, wine, dessert, and other miscellaneous charges are captured properly
• Attends weekly meeting with the Director of Resident Services to identify and discuss changes or concerns affecting the well-being of a resident (*CF)
• Rounds the dining room during meal service to assist the wait staff while promoting a pleasurable experience

• Assists the wait staff, when necessary, with taking food orders and waiting on tables
• Follows all emergency procedures and proper evacuation of the dining room 
• Maintains proper hygiene while serving, to include wearing gloves and washing hands when needed
• Completes all required training and in-services
• All other duties as assigned

GENERAL SKILLS AND ABILITIES

• Maintains high standards for work areas, attitude and appearance
• Understands that honesty and ethics are essential in the performance of duties
• Possesses basic food handling skills and food safety knowledge
• Willing to learn and grow
• Demonstrates maturity in judgment and behaviors
• Able to work a flexible schedule, including weekends and holidays
• Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned

Qualifications

1. High school graduate or HSE preferred
2. Prior experience preferred
3. Basic computer skills required
4. Able to write legibly, takes oral and written instruction well
5. Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population

Degree of travel

Occasional off-site meetings, seminars, and conferences

Disruption to Routine

Must adapt to frequent schedule changes. Possible overtime.

Safety Hazards in Job

Moderate physical and emotional stress associated with food service

Scheduled Hours of the position:

Sat 10:30am - 6:30pm (7.5 hours)
Sun 10:30am - 3:00pm (4.5 hours)