Unlicensed Inside Sales Agent - Personal Lines (Training Provided)

This position is eligible for a $1500 sign-on bonus! Please see terms below.

Class Date:  November 17, 2025 (training can last anywhere from 4-6 months)

Shift: 5-day work week which will include 1 weekend day

Join AAA Northeast as an Insurance Sales Agent I and launch your career in the insurance industry with paid training and licensing (Personal Lines) provided at no cost to you! This 100% work from home position is perfect for self-motivated sales professional looking to drive outbound business development from the comfort of a dedicated, quiet home workspace.

We’re seeking ambitious individuals who thrive in a fast-paced outbound sales environment. You’ll proactively connect with prospective and existing members to introduce AAA's insurance offerings, helping them find the best coverage for their needs.

The pay rate for this position starts at $22.75 per hour. The base pay offered may vary depending on job-related knowledge, skills, and experience.   

What You Will Do:

Insurance Sales Responsibilities

• Conduct outbound sales calls to prospective and existing AAA members to promote personal lines insurance products.
• Actively generate and follow up on sales leads through warm leads, outbound calling, referrals, and CRM tools.
• Provide personalized insurance quotes by gathering coverage needs, verifying underwriting guidelines, and offering competitive options.
• Consistently meet or exceed sales goals and performance metrics.
• Maintain detailed records of sales activities and client interactions in the CRM system.
• Develop working knowledge of Life & Commercial lines for referral opportunities to licensed agents.

Regulatory & Compliance Responsibilities:

• Learn and adhere to carrier-specific underwriting and quoting procedures.
• Ensure compliance with agency policies in quoting, binding coverage, and handling payments.
• Collaborate with Underwriting and Quality Assurance to reduce risks and ensure accuracy in documentation.
• Maintain up-to-date knowledge of insurance regulations and best practices.

Member Service Responsibilities:

• Deliver AAA's Five Diamond Service standard to all members, demonstrating professionalism and empathy.
• Foster trust and long-term relationships with clients through consistent, knowledgeable follow-up.
• Represent AAA Insurance in a positive manner while liaising with insurance partners, real estate agents, auto dealers, and other industry contacts.
• Cross-sell AAA memberships and promote other relevant services when appropriate.

Work Requirements:

• Must have a quiet, dedicated home office space free from distractions
• Reliable high-speed internet connection

Education & Experience:

• High School Diploma required; Associate's Degree preferred
• Minimum of 2 years of sales or customer service experience required
• Outbound or cold-calling sales experience strongly preferred
• Insurance sales experience a plus

Licensing:

• Must obtain Personal Lines Insurance License within 60 days (training and exam fees covered by AAA Northeast)

Benefits and Compensation:

• Base hourly rate & unlimited earning commission structure
• Paid Time Off: 2 weeks of vacation, 12 holidays and 8 sick days annually
• Health Coverage: Medical, Dental, and vision insurance with AAA Northeast covering up to 88% of the plan
• Retirement: 401(k) plan with a 6% company match
• Additional Perks: Free AAA membership, insurance discounts, travel commission match, and a paid volunteer day each year
• Tuition Reimbursement: Financial support for continuing education
• Ample opportunities for advancement

Why AAA Northeast?  

• Trusted Legacy: Over 100 years of service excellence.  

• Career Growth: Proven career paths and a ‘promote from within’ culture.  

• People-Focused: Rich history of protecting employees, members and the community. 

*Sign-on bonus terms: Any candidate who accepts a full-time, regular job as an Insurance Agent with AAA Northeast will be eligible to receive a $1500 sign-on bonus. This bonus will be issued in two installments, the first after successful completion of 3 months of employment and the second after successful completion of 6 months of employment. These bonus terms take effect on your first day of work.

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.