Education Success Manager
Job Details
Boston, MA - , MA
Are you ready to make a difference?  MIND Research Institute, the creators of ST Math, is looking for a highly effective Education Success Manager to proactively drive successful implementations of MIND programs at the school and district levels. 
Join us in our mission to ensure that all students are mathematically equipped to solve the world’s most challenging problems!  As an Education Success Manager in Massachusetts, you will collaborate with all MIND teams, guide product usage, build engagement, onboard new schools, and ensure their success through on-site and remote interactions. This role requires interpersonal skills to build relationships with district administrators, principals, and teachers. As a passionate and creative problem-solver, you will build enthusiasm for math and ST Math, ultimately transforming the lives of the students we serve. 
Do you have what it takes to join our team?
  • Do you have a passion for math education, particularly at the elementary school level?
  • Can you give examples of how you’ve worked with adult learners?
  • Does working from home part of the time and traveling around MA the rest of the time sound invigorating?
  • Are your communication skills stellar, and do you know how to ask the right questions to solve school and district challenges?
  • Do you know how to bring solutions to the table for a variety of stakeholder levels, how to defend your ideas, and how to give and receive productive feedback?
  • Do you work proactively, anticipating needs before they arise?
  • Are you known for your efficiency, and can you manage multiple projects simultaneously?
  • Do you also enjoy learning from your teammates?
Did you answer, “Yes!” or even, “Absolutely!” to all of the above?  Great! Let’s get down to specifics.  Our ideal candidate will have:
Master-level consulting skills to:
  • Deliver effective in-person, email, web, and phone support to MA educators
  • Regularly monitor and report on progress at the school and district levels
  • Facilitate onsite and online professional development for teachers and building administrators
  • Strategically address fidelity issues ensuring all schools meet the program requirements
  • Conduct regular data meetings with school leadership and provide recommendations for continued success
  • Work independently and as a team
  • Integrate technology into the classroom
  • Foster collaboration and building the MA network by planning and facilitating cohort events and posting/monitoring social media networks
  • Promptly escalate partner account issues to appropriate MIND leaders
  • Serve as an ST Math program expert
  • Contribute to the MA Program grant application cycle by meeting with program prospects, delivering presentations and webinars on ST Math, sharing program requirements, and reviewing grant applications
 The ability to inspire educators in the following situations:
  • Working directly with teachers and champions to improve math education
  • Consulting with school administrators to maximize the impact of our partnership
  • Strategizing with district administrators around culture-building and data analytics
  • Recruiting new schools to complete a grant application and join the cohort each year
Expert knowledge of and experience with:
  • Adult learning theory and strategies to engage educators
  • Gathering customer feedback and bringing it back to cross-departmental teams to drive continuous improvement
  • ST Math or other math educational software
 Unparalleled strategic planning and collaboration skills to:
  • Make every school and district successful
  • Allocate resources and build schedules to maximize the impact of the team
  • Keep every educator thinking about the next step of their implementation
  • Partner with our grant partners in our constant quest to improve math education in the state
If you can check off all of the above – we want to talk to you!  This probably also means that you have
5+ years of experience as an educator, your educational background includes a BA/BS degree or even a master’s degree in a related field.  More importantly, you are extremely comfortable with the tools of the trade.
This position reports to the MA Program Manager and must reside in Massachusetts.  In an ideal world, this role requires quite a bit of travel (generally about 65%), the vast majority of which are day trips in the state of MA.  It also requires comfort with digital meeting tools for team meetings and webinar delivery, particularly now while schools are shut down.  
We look forward to hearing from you!